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Firestone Complete Auto Care
- Tires
- East Lansing, MI
About this business
Location details
2700 E Grand River Ave, East Lansing, MI 48823, East Lansing, MI, 48823, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter at MSU got a flat tire so we had it towed to Firestone. It took over a week for them to put a new tire on, and the tire they installed was a different size than the other 3. So when I took it to my local repair shop because it was pulling and floating on the road, they explained that was the issue. It was also not the size specified for the car, so my shop recommended that it be replaced even though new. Take advantage of young women who don't know better much?
They will never call you about the status of your vehicle. Ever. They told me they'd call when they got the parts needed and when it would be done, but I guess neither of those things happened and they didn't bother to inform me that repairs wouldn't be done until tomorrow. I had to cancel some plans because I was experiencing to have a car tonight. Dropped it off at 8 am for a busted window. A courtesy call is the least that can be done. The wait times also tend to run long, in my experience. That being said, they do good w... read more
AVOID FIRESTONE. My friend paid them to replace the AC compressor at Aug, 2024. I bought the car from him and that compressor died after just ONE summer with a massive oil leak. A compressor should last YEARS, not one season. Firestone installed a garbage part, took the money, and left the next owner dealing with the mess. This is unacceptable. ZERO stars. Reporting to the BBB.
Tires 400$ per tire
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.1 star rating with 291 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open at 9:00 a.m.
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