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Firestone Complete Auto Care

4.1

About this business

Location details

2700 E Grand River Ave, East Lansing, MI 48823, East Lansing, MI, 48823, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1291 reviews
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Kane Romano's profile image
Kane Romano 
3 weeks ago
Fred Mackraz's profile image
Fred Mackraz 
3 weeks ago

My daughter at MSU got a flat tire so we had it towed to Firestone. It took over a week for them to put a new tire on, and the tire they installed was a different size than the other 3. So when I took it to my local repair shop because it was pulling and floating on the road, they explained that was the issue. It was also not the size specified for the car, so my shop recommended that it be replaced even though new. Take advantage of young women who don't know better much? 

Thiago Favret's profile image
Thiago Favret 
3 weeks ago

They will never call you about the status of your vehicle. Ever. They told me they'd call when they got the parts needed and when it would be done, but I guess neither of those things happened and they didn't bother to inform me that repairs wouldn't be done until tomorrow. I had to cancel some plans because I was experiencing to have a car tonight. Dropped it off at 8 am for a busted window. A courtesy call is the least that can be done. The wait times also tend to run long, in my experience. That being said, they do good w... read more

xinming deng's profile image
xinming deng 
a month ago

AVOID FIRESTONE. My friend paid them to replace the AC compressor at Aug, 2024. I bought the car from him and that compressor died after just ONE summer with a massive oil leak. A compressor should last YEARS, not one season. Firestone installed a garbage part, took the money, and left the next owner dealing with the mess. This is unacceptable. ZERO stars. Reporting to the BBB. 

Reyna K's profile image
Reyna K 
a month ago

Tires 400$ per tire 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4.1 star rating with 291 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open at 9:00 a.m. 

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