Firestone Complete Auto Care

Denise Lee 

on Google

10 years ago

8:30 AM on a Sunday morning our Boy Scout troop was headed out to summer camp. The trailer's tires were dangerously low though, and we were had no luck with the air machine at the gas station. The folks at Firestone Complete put air in our tires and inspected them - proclaiming them to be in good shape and giving us peace of mind. We were safely off to camp thanks to Firestone. Our cost $0. They saved the day and we are very grateful. 

ThreeDogMama 

on Google

10 years ago

We used to be loyal customers of this location for 15 years, but there was a complete turnover in employees. There was an obvious lack of customer service and care. We tried to work with the new people, but they were sloppy in the work they performed on our cars. A few years later, we tried them again. We were met with a lack of professionalism and a lack of customer service. It is really sad. 

Becky Chott 

on Google

11 years ago

Awful! I will never go there ever again. I had tires put on and it took them more than 3 hours longer than what they said it would take. I had to have my sister drop me and my daughter off so I could go to work. Then I found a tool next to my broken headlight which was falling out and the guy denied it being any of their mechanics....if you want good timely service then don't go to Firestone! 

Jon Smith 

on Google

11 years ago

My friend has just been scammed by them...too bad I'm a state inspector. Sold her without her permission 1800$ in parts and labor and they are refusing to let her take the parts for inspection. "Ring ring", "Hello is this the state troopers....I'd like to file a complaint and see an investigation of misconduct including fraud." "It is my belief that this shop is failing cars on purpose to increase sales and defraud customers." 

Heather Shayne 

on Google

11 years ago

My husband and I have great success with this Firestone location. First, my husband takes his work truck there for tires and alignment. The first set lasted almost three years and we just had another set put on recently. The service is always super friendly and quick. They have aligned his truck three times and since we bought the lifetime alignment it has easily paid for itself by now. I also took my BMW M3 there a while back and had two new rear tires put on. They weren’t cheap either since they are low profile on a 19” ri... read more