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Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.
301 Oak Spring Rd, Washington, PA, 15301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | 8:00 a.m. to 4:00 p.m. |
So we take my car in for inspection and the tech said it failed by one tire .... because they wanted to sell me a 175.00 tire , the girl was Very Rude and went against the state statue for tire inspection . The state statute is if two adjacent tread areas are at least 2/32 the vehicle passes . The female who worked on 10/4 /20 who refused to give me her name . Stated the tire was 1/32 inner, middle was 2/32 and outer was 2/32. Which in the picture I will post below is the SS for PA inspection for tires . She stated she is no... read more
Business response:
Hi Jasse, we're sorry to learn that you had a poor experience when you visited our store, and we'd like to ensure that any concerns you have are addressed by the appropriate team. Please email us at socialcare@bfrc.com with the details of your visit, the store, and your contact information. We value you as a Firestone customer, and we hope to receive your email soon. Thank you for contacting Firestone. ^Gen
Thanks Kirk for fitting me on a Sunday for a tire rotation, and also seeing that I needed a state inspection and knocking that out 🙃
Very rude on the phone while trying to set up an appt. for my daughter to get a battery installed. Got snippy with me and said he was too busy to talk and said bring it in Sunday at 11 am or don't come at all. Then when my daughter got there, they didn't even have a battery in stock, she had to wait an hour and a half for them to have one delivered. They had two days to make sure they had one, they knew she was coming and knew what make and model the car was. Charged an extra $21 for a vehicle inspection, which we did not as... read more
Always get a good deal on what I need even when they are as busy as can be. Always go back
Bad attitudes, uncaring, and ripoff would probably be the next on the list. Front staff needs replaced. Avoid this dump at all costs. One star is way too much.
Please remind me to check the reviews next time. This review could change. Not on any part with a 300% markup.
Firestone Complete Auto Care has a 3.7 star rating with 327 reviews.
Firestone Complete Auto Care is open now. It will close at 7:00 p.m.
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