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Firestone Complete Auto Care

4.2

About this business

Location details

1309 TX-121 BUS, Lewisville, TX, 75067, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.2354 reviews
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Eric Welch's profile image
Eric Welch 
a month ago

Jose and his team were awesome. It was close to closing time and I had a flat. They quickly took care of it. Can’t thank them enough. 5-stars for customer service! 

john castellanos's profile image
john castellanos 
a month ago

I come to this location because the manager, Jose, is honest and does exactly what he says he's going to do. Lets face it, Firestone Complete Auto is NOT the cheapest car repair in town. But at least I know when my car is completed, it was done right. I always appreciate the honesty of Jose's recommendations. I always maintain my cars and its good to know Jose will not recommend something if its not needed, even if I think its needed. As long as Jose is there, I will take my cars to him. 

Ryan “MEENopDesign” Gilbert's profile image
Ryan “MEENopDesign” Gilbert 
a month ago

Update after 1 month: no one from Firestone has actually tried to contact me to apologize. Them caring in the reply is obviously just to save face online. I was completely right. Meineke's folks found the issue and fixed it in 15 minutes. Firestone sweeps their mistakes under the rug. It seems like the promotion that you're running is making it impossible for your people to respond to issues. Went in for a leaky head gasket and spark plugs. Got the repairs. Left with a non-leaking oil system and a new transmission sensor iss... read more

Joel Kurosky's profile image
Joel Kurosky 
a month ago

I’ve been to this location a handful of times over the past few years, and the service has always been solid. Today I stopped in to see if they could help recalibrate and pair the TPMS sensors on my wheels. Even though the shop was completely full, Jose went above and beyond to take care of the issue and get everything working properly. I can’t recommend this shop enough. I’ll definitely be coming back for future work. Thanks Joel 

Slimmo Randolph's profile image
Slimmo Randolph 
a month ago

Jose did a great job. The team provided fast service. 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4.2 star rating with 354 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 9:00 a.m. 

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