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Firestone Complete Auto Care
- Tires
- Norfolk, VA
About this business
Location details
800 N Military Hwy, Norfolk, VA, 23502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
First, a real person answers the phone and addresses the customer's concern. Also, I like how efficiently my car was serviced and ready for pick-up. Tara was extremely helpful in locating my purse that I left on back floor of my vehicle. Thank you so much, Tara!!
Didn’t care about the client. Dropped off the car for maintenance, day past didn’t even bother to call for the status and had to call for pick up, and the service rep was not even courteous enough to help figure out what happened. I am not happy with their service.
I had a very disappointing experience at this Firestone location. I came in for a scheduled oil change and asked the rep, James, to have a tech confirm something another auto service shop mentioned about my oil. His response was rude—he questioned why I didn’t just go to the other shop and was very dismissive when I tried to explain. When I asked about the wait time, he made another unprofessional comment about serving the next appointment first because I was a few minutes late. I ended up leaving and won’t return. Very poor... read more
Very satisfied with the service this is my favorite location and pretty easy to get in and out . This location has serviced all of my vehicles. They treat you right.
Fast, on time and under budget. Justin is a great manager
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.5 star rating with 26 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m.
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