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Firestone Complete Auto Care
- Tires
- Norfolk, VA
About this business
Location details
856 Granby St, Norfolk, VA, 23510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This was absolutely the worst service experience I have ever had with any business and a tremendous disappointment from a company I have used consistently for more than 30 years.I brought my vehicle in for an inspection, and your service department determined that it needed additional work. Rather than tell me they could not or would not perform the work, they kept my vehicle for more than a month without doing anything.I called four times for an update and each time was told that the manager was unavailable. On my fifth cal... read more
I used to go to the Firestone all the time with my previous car. I decided to bring it back after taking my new car to the dealership and made a 10am appt for an oil change. I was told if I dropped it off Friday I’d be 3rd in line for a state inspection too so I’d figure I’d do that too. After hearing nothing back around 11am, I called to hear they hadn’t touched my car at all. The man on the phone was rude and kept saying I didn’t understand what they told me yesterday because being in the state inspection line voided my ap... read more
Dropped in for a tire repair with no appointment- they were happy to help!
Good sale on tires! Kind and helpful manager named Carl. They were very busy but attentive and timely.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.4 star rating with 258 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 6:00 p.m.
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