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Firestone Complete Auto Care
- Tires
- Kansas City, MO
About this business
Whatever You Drive, Drive A Firestone Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from... read more
Location details
5128 NE Antioch Rd, Kansas City, MO, 64119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
They do work that is not listed on the contract that they did not inform you they was doing neither did they inform my insurance adjuster. NOW they want me to pay for it. I’ve been waiting on corporate to give me a call back for six days now and I yet to receive a call. I’ve never experience this foolishness in my life...
Business response:
Hi Gentill, we're sorry to learn that you had a poor experience when you visited our store, and we'd like to ensure that any concerns you have are addressed by the appropriate team. Would you please, email us at socialcare@bfrc.com with the details of your visit, the store, and your contact information? We value you as a Firestone customer, and we hope to receive your email soon. ^Bryan
Can’t be Preform a job don’t have the right tools
Business response:
Hi Debby, thank you for bringing your service concerns to our attention. We apologize for the negative experience you had at our store, and we'd like to look into this for you. Please email us at socialcare@bfrc.com with the details, your invoice number from the service, and your contact information. We value your business and thank you for choosing Firestone. ^Blake
I payed 2 much money for my car to get fixed, and I'm still having problems. After taking it back twice. This will be the 3rd. time whenever I get a call back....The guy at the front desk was very prejudice....
I payed 2 much money for my car to get fixed, and I'm still having problems. After taking it back twice. This will be the 3rd. time whenever I get a call back....The guy at the front desk was very prejudice....
RecommendedRalee O'Dell was fantastic. He took the time to make the best recommendations for my Jeep, explained everything on the invoice when the work was complete and took the time to make sure all of my questions were answered. I highly recommend this store and work with Ralee - he takes excellent care of his customers and their vehicle!!
failed my inspection for an impairment that was VISUAL to the eye. they wasted all of our time and my money instead of just telling me it wouldn't pass because of the windshield.
Gina was very helpful on pricing me a new set of tires. when the time comes this store will sell me the tires.
Customer service was great. I am happy with the service
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.7 star rating with 459 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open at 7:00 a.m.
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