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Firestone Complete Auto Care

3.5

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

997 Team Blvd, Smyrna, TN, 37167, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.5492 reviews
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Monica Gordon's profile image
Monica Gordon 
5 years ago

Poor customer service. They were not rude, just unfriendly and unconcerned. Like the customers are a after thought. This Firestone clearly doesn't want you to wait because they only have 5 chairs. I went for a oil change and Alignment. So why was the clock in my car changed. Someone was doing something they weren't supposed to be doing or didn't know how to do something. my clock never should have been touched for the service I had requested. Maybe I will try a different Firestone next time. Maybe. 

Kelly Theresa's profile image
Kelly Theresa 
5 years ago
David J. McCrary's profile image
David J. McCrary 
7 years ago

Good service and very hospitable staff. Only minor complaint was it took a little longer than I was anticipating. Would definitely recommend! 

Samantha N Dylan Gambill's profile image
Samantha N Dylan Gambill 
7 years ago
Vincent Thibedeau's profile image
Vincent Thibedeau 
7 years ago

These folk, are Truely Professionals! ! Every bussiness Should have there kind of Courteous Customer Service and Knowledgeable Techs! Dan is my New Hero! 

Summer Rose's profile image
Summer Rose 
7 years ago

I won't go anywhere else! They're honest about prices up front and are always looking for ways to save me money. Everything they have done on my car has been perfect. I'm thankful for the friendly employees they have at the Smyrna location. 

Dottie Beall's profile image
Dottie Beall 
8 years ago

Installed tires I bought from Tire Rack. Very pleased with service. Did not try to pressure me into extra services. Great price and very clean and convenient. 

Ashley Frank's profile image
Ashley Frank 
8 years ago

This place is a joke. They put the lug nuts on your tires with a impact wrench instead of using a torque wrench they don't do a safety check I just got two new tires put on my truck today and the one tire that they rotated they didn't even check the pressure or anything and it went flat 2 hours later and there is no hole in the tire 

Cory Raisbeck's profile image
Cory Raisbeck 
9 years ago

Had a horrible time today with my tires. They said they could not reset my need oil change and rushed me out the store. The manager says right to my face that he knows nothing about cars. Wtf is he working there for. Will never return and car still is not correct. They say come back tomorrow. Very horrible experience 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.5 star rating with 492 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 5:00 p.m.  

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