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Firestone Complete Auto Care

4.0

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

45 Truman St, New London, CT, 06320, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.0385 reviews
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Sue Rachel Charpentier's profile image
Sue Rachel Charpentier 
recommend  Recommended
5 years ago

They got me in the night I absolutely needed tires after running over a piece of sheet metal. 2 hrs before closing. I was due anyway, but the sheet metal hit made it critical. They were AWESOME! My husband is going when he needs tires next, because hands down, this is the best Firestone we've dealt with. Thanks, guys! 

Mercedes Maria Buckingham's profile image
Mercedes Maria Buckingham 
7 years ago

They are very kind and explain everything to you. Will be using them again. 

Jill S Keith's profile image
Jill S Keith 
7 years ago

Stopped in to get our emissions done. Staff were friendly, helpful, accommodating... exceptional service! Quite impressed. And grateful. 

Theresa Grendell's profile image
Theresa Grendell 
7 years ago

There is always someone to say something bad but not enough people to say something good! They have great customer service. I have been working with them intensively the last year and more casually over the last several years. Always courteous and helpful, they take care of the job, one way or the other!!! If you have a question about the work done, go ask them, they will show you or explain it to you. With three used vehicles, I will be there soon for one thing or another. Thank you, 

Bruce Peters's profile image
Bruce Peters 
8 years ago

I've been taking my cars here to Frank and his staff for the past 11 years since I moved to New London. Always quick, professional, and honest people and the customer waiting area is always sparkling clean and comfortable. 

Gail Valliere's profile image
Gail Valliere 
8 years ago

Always helpful and honest. A breath of fresh air after the nasty people on Bridge St. in Groton. 

Demetrios Manthous's profile image
Demetrios Manthous 
10 years ago

I will be coming down to request that Firestone reimburse me for repairs I needed to have done because of incompetence, when Firestone New London installed a new exhaust system in my Jeep. I will give you kudos if you own up to your mistakes and reimburse me for the expenses I incurred and should not have been needed if the job was done properly. If you need to speak with the guys at Guys auto service in Niantic regarding the corrective actions they needed to take because the botched exhaustion job that is fine with me also. 

Carlos J Rodriguez's profile image
Carlos J Rodriguez 
10 years ago
Frank DeGrasse's profile image
Frank DeGrasse 
10 years ago

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4 star rating with 385 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open at 7:00 a.m. 

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