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820 W McKinley Ave, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
How can I drive my car into the shop I can’t drive it home and it’s three years old. They said I needed an Alternator and a battery. My car won't stop over heating And my ignition and accessory lights are on and won't shut off All because I took it in for an oil change. The manager began cursing at me because I questioned what happened to my car. I’m gonna call corporate because this is horrible. My car doesn’t work now because of them. How can I get to work. Unbelievable! Mishawaka Firestone is horrible!
Business response:
Hi Yolanda,we're sorry to learn that you had a poor experience when you visited our store, and we'd like to ensure that any concerns you have are addressed by the appropriate team. Please email us at socialcare@bfrc.com with the details of your visit, the store, and your contact information. We value you as a Firestone customer, and we hope to receive your email soon. ^Gen
I been to many places but I believe firestone is very fair. Very friendly and respectful. Anytime I have a problem it’s the place I take my car. They got my business
Fast service. Friendly staff. Decent prices.
great work! fabulous service!
Great service from Kim and the rest of the team at this location. She kept me informed during the entire time they had my car. Will be back to get my oil changes. Thanks for a great experience!
Great service from everyone and Kim is always so helpful. Brian stayed past closing hours to repair my car. I truly appreciate your great customer service.
My tire was low and just needed about 30 seconds of air to help get me home - 3 empty bays, guys standing around doing nothing... was told "Nope, won't fill it for free unless you get service done." What kind of crap is THAT? I could see if your service bays were packed full, or every guy was busting their butt... Even crappy Wal-Mart will put air in a tire and not "require service" (and I hate Wal-Mart). Thanks for nothing Firestone. From the looks of your review board you may want to reevaluate your customer service portio... read more
Firestone Complete Auto Care has a 4.1 star rating with 577 reviews.
Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m.
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