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Firestone Complete Auto Care
- Tires
- Richmond, VA
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
Location details
4910 W Broad St, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
RecommendedGreat service & honesty is their policy!
Business response:
Thank you for choosing Firestone, Linda! We appreciate the recommendation, and we look forward to working with you again. ^Mariah
Paul and his guys are amazing! They always take great care of our vehicles and if it doesn't need something, it doesn't need anything. Always honest and always smiling even on the worst day. Thank you!!!! Will always be going to this firestone
Paul and his guys are amazing! They always take great care of our vehicles and if it doesn't need something, it doesn't need anything. Always honest and always smiling even on the worst day. Thank you!!!! Will always be going to this firestone 🥰
Business response:
Hi Jamie, we're glad Paul and the rest of Richmond, VA, team have been so helpful. Thank you for choosing Firestone. ^Gen
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Business response:
Hi, we're sorry to learn that you had a poor experience when you visited our store, and we'd like to ensure that any concerns you have are addressed by the appropriate team. Please email us at socialcare@bfrc.com with the details of your visit, the store, and your contact information. We value you as a Firestone customer, and we hope to receive your email soon. ^Gen
DO NOT ever go here. I went to get my car inspected here in february and they told me I needed new front brakes and a new right tire. when i tried to asked them to tell me exactly what was wrong they gave me a huge attitude and told me if i didn’t get it fixed right then and there ($300!!!) I would fail my state inspection. well fast forward to now, not even a year later, my front brakes were so terrible i just had to change them the other day and they still said Nissan on th… See more
DO NOT ever go here. I went to get my car inspected here in february and they told me I needed new front brakes and a new right tire. when i tried to asked them to tell me exactly what was wrong they gave me a huge attitude and told me if i didn’t get it fixed right then and there ($300!!!) I would fail my state inspection. well fast forward to now, not even a year later, my front brakes were so terrible i just had to change them the other day and they still said Nissan on them soooo I know they never even changed it also th... read more
Avoid Firestone Complete Auto Care at All Costs Today, I decided to do a review of Firestone Complete Auto Care, which bills itself as full-service vehicle maintenance and car repair shop. However, much to my chagrin, it turned out being a nightmare, reminiscent of a Stephen King movie. I live in Richmond, VA, a mid-size southern city, with a twinge of Yankee elitism. Like clockwork, every May I take my car to an Auto Repair Shop for a safety inspection. For the last two yea... Continue Reading
Courteous, professional, and very helpful on a stressful day in the rain with TWO flat tires.
Paul the manager and his crew are all about great customer service and doing the right thing for the customer. They are my preferred auto maintenance providers. They will help you understand why things need to be done and recommend economical solutions.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.6 star rating with 387 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 6:00 p.m.
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