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Firestone Complete Auto Care

4.1

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

4590 Bay Rd, Zilwaukee, MI, 48604, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.1291 reviews
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Jason Culhane's profile image
Jason Culhane 
4 years ago

Impeccably slow..4 hours for 2 new tires with an appointment. Left valve stems off the tires even Neglected to finish an alignment, tie rod was too tight. Took it to a 145 pound man in a garage with floor jacks who just added a little heat, loosened fine. 

Business response:

Hi Jason, we're sorry to learn that you had a poor experience when you visited our store, and we'd like to ensure that any concerns you have are addressed by the appropriate team. Would you please, email us at socialcare@bfrc.com with the details of your visit, the store, and your contact information? We value you as a Firestone customer, and we hope to receive your email soon. ^Gen 

Justin M. McLaughlin's profile image
Justin M. McLaughlin 
recommend  Recommended
5 years ago

Great service writers. Great mechanics. 

Karen Dickinson's profile image
Karen Dickinson 
6 years ago

Great service and nice employees 

Jim Fitzpatrick's profile image
Jim Fitzpatrick 
6 years ago

Got bit by a pit bull mix upon entering the store. Kent never left the counter to help or even ask if I was ok. His response was the dog was fine until I came in. Ended up with a flesh-eating virus and emergency surgery. 

Heidi Rocha's profile image
Heidi Rocha 
7 years ago

This store has outstanding customer service! The guys are very personable, laid back, and not pushy at all with sales. They’ll give you a diagnostic report, estimate, and work with you to repair your car and meet your individual needs. This is the only place I will go to and it’s 45 miles from my house. 

Lindsay Henning's profile image
Lindsay Henning 
7 years ago

I'm not sure who helped me, but he was very knowledgeable and helped me male the best decisions while on a budget. The work is 5 stars hands down and the sales associate was extremely friendly and helped the wait go by faster. I'll recommend this place to anyone who needs a last second fix or one for a lifetime! 

Samantha Bone's profile image
Samantha Bone 
8 years ago

I know NOTHING about cars, so when I got a flat tire and didn't have a spare I was in peril. But everyone there was so nice to me and took care of me so well. I'll definitely go here in the future. 

Elvin Owens's profile image
Elvin Owens 
8 years ago
Bryan Rocha's profile image
Bryan Rocha 
8 years ago

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4.1 star rating with 291 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open at 7:00 a.m. 

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