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Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
4590 Bay Rd, Zilwaukee, MI, 48604, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
Impeccably slow..4 hours for 2 new tires with an appointment. Left valve stems off the tires even Neglected to finish an alignment, tie rod was too tight. Took it to a 145 pound man in a garage with floor jacks who just added a little heat, loosened fine.
Business response:
Hi Jason, we're sorry to learn that you had a poor experience when you visited our store, and we'd like to ensure that any concerns you have are addressed by the appropriate team. Would you please, email us at socialcare@bfrc.com with the details of your visit, the store, and your contact information? We value you as a Firestone customer, and we hope to receive your email soon. ^Gen
Great service writers. Great mechanics.
Great service and nice employees
Got bit by a pit bull mix upon entering the store. Kent never left the counter to help or even ask if I was ok. His response was the dog was fine until I came in. Ended up with a flesh-eating virus and emergency surgery.
This store has outstanding customer service! The guys are very personable, laid back, and not pushy at all with sales. They’ll give you a diagnostic report, estimate, and work with you to repair your car and meet your individual needs. This is the only place I will go to and it’s 45 miles from my house.
I'm not sure who helped me, but he was very knowledgeable and helped me male the best decisions while on a budget. The work is 5 stars hands down and the sales associate was extremely friendly and helped the wait go by faster. I'll recommend this place to anyone who needs a last second fix or one for a lifetime!
I know NOTHING about cars, so when I got a flat tire and didn't have a spare I was in peril. But everyone there was so nice to me and took care of me so well. I'll definitely go here in the future.
Firestone Complete Auto Care has a 4.1 star rating with 291 reviews.
Firestone Complete Auto Care is closed now. It will open at 7:00 a.m.
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