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Firestone Complete Auto Care

3.4

About this business

Location details

971 N Walnut Ave, New Braunfels, TX, 78130, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
SunClosed
3.4348 reviews
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Amy Karm's profile image
Amy Karm 
recommend  Recommended
6 years ago

No waiting time! Got a great deal for my essential service! 

Paige Mcdonald's profile image
Paige Mcdonald 
6 years ago

This location needs to work on promoting a corporate culture of customer service. $3,200 worth of repairs and they left my battery cables loose. I brought it back and they refused to look at it. They left my 6 y/o and I stranded in their parking lot, when a simple wrench and some care would have fixed it. 

Lisa Lavallie-Filut's profile image
Lisa Lavallie-Filut 
6 years ago
Annie Gray's profile image
Annie Gray 
recommend  Recommended
6 years ago

If you’re in need of tires, auto service or even your annual inspection ,this is your go to place for all your auto care needs. Excellent service every time! 

Jinx Lyon's profile image
Jinx Lyon 
8 years ago

I came in on Saturday to get my Tahoe looked at. They couldn’t get me in so I made an appointment for Tuesday. I work right next door basically. All day I watched as my vehicle sat in the lot. Around 4:30 I called and asked how it was going with it. They LIED to me and said that someone looked at it and they can’t “Pinpoint” The problem and they were going to have someone else look at it. Shortly after 6 I saw them pull it into a bay. They close at 7. At 6:45 I went to get my vehicle... They didn’t even LOOK AT IT!!! � Will ... read more

Shawna Pratt's profile image
Shawna Pratt 
8 years ago

I spent 3 hours waiting for an oil change. 2 hours into my wait I asked when it would be done and they had “misplaced” my paperwork...2.5 hours into my wait my car finally makes it in the the garage...and it’s finally done after 3 hours...the only apology I got was an offer for a free oil change...why so I can waste another half a day here...no thanks 

Rae K. Vertucci's profile image
Rae K. Vertucci 
8 years ago
Cherie Nolan Rinehart's profile image
Cherie Nolan Rinehart 
8 years ago

Best customer service in town!! Plus they know what they're doing. 

Khristine Wesch's profile image
Khristine Wesch 
9 years ago

They take advantage of elderly people! 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.4 star rating with 348 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m. 

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