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Firestone Complete Auto Care

3.4

About this business

Location details

1983 N Highland Ave, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.4285 reviews
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Jim PawPaw Britt's profile image
Jim PawPaw Britt 
recommend  Recommended
4 years ago

great staff and fairly quick 

Business response:

Hi Jim, thank you so much for your recommendation! We appreciate your feedback, and we are happy to hear that our Jackson, TN, team has been so helpful. Thank you for choosing Firestone. ^Gen 

Ben Hearn's profile image
Ben Hearn 
5 years ago

Keep appointment times and learn how to turn a key to start a vehicle. 

Kimberly Scarbrough Carnell's profile image
Kimberly Scarbrough Carnell 
5 years ago

Went in to have my tires rotated and they said they rotated them but i knew they hadn't because I had them marked. I had suspected they had done this in the past so I did this to confirm my suspicions. I won't ever go here again, even if it was free. Both locations in Jackson did this. makes me wonder if they actually changed my oil and filter when I went in for that. 

Resia Rainey's profile image
Resia Rainey 
recommend  Recommended
5 years ago

Terrell an T J are really good guys! 

Rick Dacus's profile image
Rick Dacus 
6 years ago

Sister bought the best comlete set of Bridgestone tires for her SUV. The front tire when flat 2 days later because of low tire pressure. This caused the front bumper to drag and to be pulled off. Firestone refused to fix the car stating she drove it on low tire pressure (remember the tires were 2 days old). When she returned for an oil change the Firestone manager told her that she needed brakes. The brakes did not need changing. When she got the car back the rear disk made noise from where they had repaired it. Took it home... read more

Terry Tedder Jernigan's profile image
Terry Tedder Jernigan 
6 years ago

Shout out to the gentlemen who assisted my husband and myself this morning in the rain, with low tire pressure. Thank you so much! 

Andrew Donnell's profile image
Andrew Donnell 
6 years ago

Take your business to a local business who actually cares, because this place does NOT! I bought tires (April ‘18) for my work truck $200+/tire which was higher than where I usually go (Best One Tire) but it so much more convenient, so I gave them a shot. Lesson learned ...on Saturday August 4, 2018 my inside dual tire blew. I thought no problem only 3-4 months old the warranty will cover it. Wrong! So I was patient while they ordered the tire finally came in and was charged full price today August 8, 2018 is $209. I could h... read more

Angie Trimm's profile image
Angie Trimm 
6 years ago

They need to get it together 

Duane Wickers's profile image
Duane Wickers 
7 years ago

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.4 star rating with 285 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 6:00 p.m.  

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