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Firestone Complete Auto Care

3.9

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

669 New Loudon Rd, Latham, NY, 12110, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.9464 reviews
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Tammy J Gonski's profile image
Tammy J Gonski 
recommend  Recommended
4 years ago

Need to lighten up your sign your missing the lights for the (RESTO) FIRESTONE. So dark and don’t look to nice for a big company. 

Business response:

Hi Tammy, we're sorry to hear of your disappointment, and we appreciate your feedback. Thank you for bringing this to our attention. Please email us at socialcare@bfrc.com with your contact information and the store location, so we may notify our management team. Thank you for contacting Firestone. ^Gen 

Kathleen Gogan-Nally's profile image
Kathleen Gogan-Nally 
5 years ago

made appointment for a slow leak in my tire. Jake came out and said they can't fix it, I needed a new tire. on top of that he said my shocks were leaking all over the place. quoted almost $600. I said forget it. got some bad vibes. took to shop further away where I purchased my tires. They found a screw, fixed it and told me my shocks are not bad, not even leaking. charged 0.00. for honesty by East Coast in Watervliet. 

Lia Marie's profile image
Lia Marie 
recommend  Recommended
5 years ago

I did not have an appointment and was told it would be awhile. I was only there for and hour and a half. in and out. the guys were great. 

Sharon Michele's profile image
Sharon Michele 
5 years ago

I brought my car in because there was a shaking in the front end. Firestone told me that the issue was simply my tires and charged me for a “complete vehicle inspection” and alignment in addition to the new tires. This did not fix the issue. When I brought the car back after being told to do so and that I did not need an appointment, the manager told me the issue was probably a balance issue. When I told him this was not the case, he was extremely rude and treated me as though I couldn’t possibly know that the issue was some... read more

Sharon Niemitalo's profile image
Sharon Niemitalo 
5 years ago

I brought my car in because there was a shaking in the front end. Firestone told me that the issue was simply my tires and charged me for a “complete vehicle inspection” and alignment in addition to the new tires. This did not fix the issue. When I brought the car back after being told to do so and that I did not need an appointment, the manager told me the issue was probably a balance issue. When I told him this was not the case, he was extremely rude and treated me as though I couldn’t possibly know that the issue was some... read more

Susan Kuhne's profile image
Susan Kuhne 
recommend  Recommended
6 years ago

I'm not one to write online reviews however, I was compelled to do so after a Job Well Done by the Staff and Mechanics!!! Well managed facility with a good team of Mechanics! Thanks to Marcel and Staff !!!! I'm grateful !!!! I highly recommend you guys !!! 

Phillip Surprize's profile image
Phillip Surprize 
7 years ago

Made appointment for 10am, dropped it off at 9:05am, didn't even it in a bay til 1pm 

Mandi Schumacher's profile image
Mandi Schumacher 
7 years ago

Great service! Only needed the valve stem replaced but they were great 

Mike De Lanoy's profile image
Mike De Lanoy 
7 years ago

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.9 star rating with 464 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m. 

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