Firestone Complete Auto Care

VBrough79 

on Citysearch

13 years ago

Flat Tire at 5:30 PM? They will help you. – I cannot speak for ALL Firestones, in fact the one at Ben White and Banister is a rip off and not helpful at all. The people at this location however got me in and out in 30 minutes, did not try to sell me a thing, and were very kind to me when I was stressed to the gills about picking my daughter up from daycare in time. (Single parent, when things go off schedule I'm on my own aka screwed). I was so grateful at the fast work they did. Thanks guys! 

BSully 

on Citysearch

15 years ago

THANKS FOR WRECKING MY CAR FIRESTONE! – To start off, I had purchased a lifetime alignment with them after they knew my car was lowered, and kept telling me i needed adjustable rear control arms, etc. to do the alignment right, so I would purchase them and put them on and then take it back. They then told me they would have to discontinue my lifetime alignment since I kept modding the suspension and I would have to purchase a 1-time alignment every time I bring it in. Recently, I brought my car there for an alignment check b... read more

RuthPHy 

on Citysearch

15 years ago

Wonderful, Wonderful, Wonderful – I took my car to brake check off S. Lamar and upon driving it home, my power steering belt that they had replaced (incorrectly) broke and caused my timing belt to jump time and then further bent all my valves. I had it towed to my house, called brake check and they were not help. "these things just happen." is what they said, bull ****. I took it to Firestone after a recommendation and they not only fixed it for me, but went through Brake Check's insurance company, fighting for me, for them ... read more

doninaustin 

on Citysearch

17 years ago

NTB gave up -- Firestone on 71 West -- no problem! – After a totally frustrating morning at National Tire and Battery -- where I bought two of the tires on my 96 Ford F250 pickup -- I went to see Ed at Firestone on HW71 near the "Y" in Oak Hill. I warned him that NTB had been totally unable to balance my wheels. (See review for NTB on 290 West). He made no promises in case there was some underlying problem but, in fact, I took my truck up to 85 MPH when I left. No shake whatsoever! That's all I wanted from my tires -- two of... read more

mpowers83 

on Citysearch

19 years ago

Should have just waited 'til Monday to begin with – Went in and told them I thought I just needed a tune-up, they said they'd have to charge me $90 for a diagnostics check. 3 hours later they told me it was like a puzzle and they had to start by replacing this and keep going until it worked. They didnt even have the parts. I asked them to just change the spark plugs like I originally asked, they didnt have those either. Told me my struts were bad, they arent (quick, easy, big money). I told them Id like to just take my car t... read more

Contributor 

on Citysearch

20 years ago

Editorial Review by Citysearch Editors – Offers complete automotive work including brake replacement, tire rotation, transmission service and more. Sells Bridgestone, Firestone, Dayton and Lemans brands.