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Firestone Complete Auto Care

3.9

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

14905 Pacific Ave S, Tacoma, WA, 98444, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.9347 reviews
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Melissa Cossey's profile image
Melissa Cossey 
recommend  Recommended
4 years ago

I got a new set of 4 All Weather Tires for 770.00 with 100.00 rebate 3 yr warranty or 65,000 miles. And a lifetime wheel alignment fkr 170.00. just love my new tires they are like driving on a cloud. I highly recommend Firestone, I always go to the Spanaway Store myself.... 

Business response:

Hi Melissa, we're honored to your in the Firestone family and glad to hear that our team at our Tacoma store took great care of you. Have a great rest of your day! ^Bryan 

JJ Johnster's profile image
JJ Johnster 
recommend  Recommended
5 years ago

always professional. always courteous 

Christopher Francis C's profile image
Christopher Francis C 
7 years ago

I took my van in for a oil change appointment scheduled for 8am. I got there about 7:15am. I walked in and the person at the counter had no customer service skills. He just looked up at me and saids in a voice that tells me he doesn't want anything to do with me "what are here for?" I said I'm here for an oil change. He looks up my info turns to me and in the same I don't want to talk to you voice he says "your early". He then precedes to make this grumble sound asking me to put my key on the table. About 45min later I hear ... read more

Kimberly Nicole Pletcher-Apple's profile image
Kimberly Nicole Pletcher-Apple 
7 years ago
Amy Cummins's profile image
Amy Cummins 
8 years ago

Thanks to the bald guy who helped a single female get tires brakes lug nuts and rotors.its scary for a female to go into a shop and not feel like your gonna get taken advantage of.not the case here.very helpful and I don't feel like I was over charged.i will be a returning customer. 

James Stewart's profile image
James Stewart 
8 years ago

Awesome job to Rick and Riley at this store stayed late to help a female customer I towed in at 7pm to get her back on the road. Firestone should be proud of Employees like these 2. 

Mikel Kirk's profile image
Mikel Kirk 
10 years ago

My wife took the minivan in for a diagnostic with heater problems. Told them she had just had a flush and fill, and that fixed it for a while. They found low coolant, blamed the radiator cap. Tried to sell her *another flush and fill*. Then over the course of 4 hours found more "problems" to fix and billed $300 more in nonsense services. Had convinced her to come back too. They never found the dripping water pump. This is a scam operation. Do not take your car here! 

Amy Kirk's profile image
Amy Kirk 
10 years ago

Took my car in for a diagnostic, they said I had a bad radiator cap. They were wrong. They also charged me 12.50 to add coolant, but labor on that charge was $40. They said my battery terminals were corroded and recommended their service, $10 bucks, but labor was $60. I feel they completely took advantage of me and will never use their service again. 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.9 star rating with 347 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m. 

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