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Firestone Complete Auto Care

4.1

About this business

Location details

1200 W Pinhook Rd, Lafayette, LA, 70503, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
SunClosed
4.1421 reviews
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Cj S.'s profile image
Cj S. 
3 days ago

I DO NOT RECOMMEND , I TOOK MY VEHICLE FOR STATE INSPECTION, THEY SAID IT WILL TAKE 1 HOUR AND 30$, AFTER 4 HOURS IT WAS STILL SITTING ON THE JACK LIFT. LATER THEY REMOVED THE TIRES AND ALSO TOP CALIPER BRAKEBRACKET BOLT ( WHICH REQUIRES APPROXIMATELY 90 TORQUE) AND CALIPER BRAKE PAD BOLT AND TOLD ME I NEED TO PAY THEM APPROXIMATELY 1900$ TO PASS THE STATE INSPECTION BECAUSE MY 1 CALIPER BOLT IS MISSING AND TIRES ARE TOO OLD AND I NEED TO BUY FOUR NEW TIRES . I REFUSED IT SO THEY FAILED ME AND CHARGED ME 24 $... read more

Valerie P.'s profile image
Valerie P. 
3 weeks ago

Excellent Customer Service I recently came in for an oil change and was told that a full front-to-back inspection had been completed. 3 days later, I discovered that I had an oil leak when I took my car to another location. Low and behold, I needed to have the oil pan gasket replaced. Naturally, I was beyond frustrated and concerned. However, Denita the Store Manager, went above and beyond to make things right and took care of the repair cost for me. Mistakes happen, but what really matters is how they are handled-in th... read more

Jesse M.'s profile image
Jesse M. 
4 weeks ago

Great Service! 

Jesse M.'s profile image
Jesse M. 
4 weeks ago

Great service! 

Stephen K.'s profile image
Stephen K. 
a month ago

2901A University, Davie, Fla. store. Back of building very run down. Garbage enclosures open with trash around. Sprinkler enclosure desintegrating. Build new enclosure. Curbing and sidewalks should be power washed. Remove old furniture by doorways. Storage room has old equipment stacked to ceiling. Should haul off if not going to use. 

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Stephen K.'s profile image
Stephen K. 
a month ago

The overall appearance of store looks run down. Windows dirty. Exterior very junkie looking. Garbage enclosures broken down. Firestone training building looks abandoned. Leased space left unattended with garbage enclosure full of junk. Send a regional representative here too address the appearance of store. Disappointing. 

Carissa S.'s profile image
Carissa S. 
3 months ago

Spoke w manager Jeryl as I had several issues with my vehicle. He sensed I was overwhelmed and helped me prioritize the repairs. Was transparent with pricing and upfront about them. Definitely will come again.  

Carissa S.'s profile image
Carissa S. 
3 months ago

Spoke w manager Jeryl as I had several issues with my vehicle. He sensed I was overwhelmed and helped me prioritize the repairs. Was transparent with pricing and upfront about them. Definitely will come again.  

Carissa S.'s profile image
Carissa S. 
3 months ago

Spoke w manager Jeryl as I had several issues with my vehicle. He sensed I was overwhelmed and helped me prioritize the repairs. Was transparent with pricing and upfront about them. Definitely will come again.  

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 4.1 star rating with 421 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m.  

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