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Firestone Complete Auto Care

3.8
  • Tires
  • West Springfield, MA

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

501 Memorial Ave, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.8528 reviews
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Roy Roach's profile image
Roy Roach 
recommend  Recommended
4 years ago

Great service , No persure sales 

Business response:

Hi Roy, we're so happy to hear that you had a positive experience at the store. Thank you for sharing this feedback with us. We value your business with Firestone. ^Bryan 

Hank Becker's profile image
Hank Becker 
5 years ago

Tire alignment And over all care for your automobile 

Samuel Impionbato's profile image
Samuel Impionbato 
5 years ago

i asked Firestone not the balance my tire cuz I didn't want to pay the service fee when I pick up the car service fee. is on my bill. when I address the manager he just told me that everybody does it ..nice service policy won't be back anytime soon I'll make sure I'll tell all my friends how great Firestone was that day 

Bill Corbett's profile image
Bill Corbett 
6 years ago

Called at 8:30am and made a 9:30am appointment. Arrived at firestone at 9:15, left at 10:30 with no work done because there wasn't a truck bay available for my truck. so why hell make an appointment?! A lady came in as I was leaving, she had an 8:30am appointment and her car still not done at 10:30. gave me a free standard oil change for inconvenience, I need a synthetic blend. will not be coming back to firestone. Thanks for wasting my time. 

Tara Jean's profile image
Tara Jean 
6 years ago

You wait hours... then they tell you your car needs more work done to it. I just went in for a sticker! 😡 

Remy Etienne LeBeau's profile image
Remy Etienne LeBeau 
6 years ago

Just lost 45 minutes out off my life with nothing accomplished...and Eddy character behind the counter he’s a piece of work. 

Cheitoo Rodriguez's profile image
Cheitoo Rodriguez 
recommend  Recommended
6 years ago

awsome. experience always. love their. quality of. service 

Brenda RT's profile image
Brenda RT 
7 years ago
Dawn D Sotir's profile image
Dawn D Sotir 
7 years ago

The staff here goes above and beyond!!! I can’t even begin to explain how awesome I was treated here by the staff who helped me to get home!!! 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.8 star rating with 528 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m. 

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