Firestone Complete Auto Care

James G. 

on Yellow Pages

5 years ago

Got my truck inspected, needed an exhaust hanger they mounted the exhaust up against my bumper cover it melted, then drove my truck to work the next day and almost lost 2 wheels the lug nuts were not torqued I have been going to fire stone here for we'll over 15 years and never had an issue till now but these mistakes could cost someone there life or worse yet a child their life.... 

lebanoncarguy 

on Yellow Pages

14 years ago

I always go to a local Ford dealer here in Lebanon county for most things, but I needed an inspection and I had a coupon for a 29.00 inspection from this Firestone store. When you use a coupon that sometimes can come with a price, so instead of leaving with a cost of 34.00 which included tax they supposedly found that both middle brake lights on my car were not working. I made the mistake of not asking to see what they were talking about and was charged an extra 46 dollars, so it was my fault in not checking my car for basic... read more

lesdemona 

on Yellow Pages

15 years ago

First of all, I'd like to say that the guys at the desk were very nice. I was due for an oil change, I did not have an appointment, and they were able to squeeze me in. I did appreciate that.... BUT...... I took my car to the dealership recently to get my inspection done and while I was there I knew I was also up for an oil change. I know some people at the dealership and I know this particular dealership is on the up and up. I had noticed some oil in our driveway but I had not thought much of it because my husband had chang... read more

luckylucy1008 

on Yellow Pages

15 years ago

i took my car to them after buying it. they gave me a laundry list of what it needed to be safe. they actually wanted to charge me $2300! I believed them but couldnt afford to have the work done. I started saving for the work that was needed and one of my friends suggested i take it somewhere else. I took it to my dads shop and to a shop that one of my friends uses. both of these places told me that i was out and out lied to by firestone. Please, please do not take your car to these people. they are nice to your face and wil... read more