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Firestone Complete Auto Care

3.9

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more

Location details

4111 N 23rd St, McAllen, TX, 78504, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.9300 reviews
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Chavin-Yesenia Garcia's profile image
Chavin-Yesenia Garcia 
5 years ago

Don’t waste your time here in Mcallen, they only have good customer service if you’re calling for information over the phone and not if you are waiting in person. They will continue to answer calls to provide them with information and will make All incoming clients wait until they are done with the phone calls. Word of advice: place the people on the phone on hold and attend to your clients that are waiting!! 

Mark Douglas's profile image
Mark Douglas 
recommend  Recommended
5 years ago

They will try to talk you into buying additional or more expensive services. This is how the stores make their money. Don’t let them scare you into spending more Just get what you must and get out. 

Isaac B. Sanchez's profile image
Isaac B. Sanchez 
recommend  Recommended
6 years ago

They checked out my car out and told me what it needed. Very efficient service. Customer service was awesome! 

Eva Pulido's profile image
Eva Pulido 
6 years ago

No!!!! Made appointment for 11:30 AM and I am still here. Haven’t even started on my vehicle. Why make an appointment then!!!!! Never again!!!! 

Paul H Zurc's profile image
Paul H Zurc 
6 years ago

Excellent auto service and customer service. The front desk and shop employees are courteous, honest, and thorough in their explanation. 

Ramiro Almendarez's profile image
Ramiro Almendarez 
7 years ago

Great staff...great service. Thank you to Janie and her staff. 

Rick Martinez's profile image
Rick Martinez 
7 years ago
Elvia S Vargas's profile image
Elvia S Vargas 
7 years ago

HORRIBLE HORRIBLE WENT IN FOR AN INSPECTION STICKER NEEDED WIPERS I SAID OK SURE PUT THEM ON !!!!!! She didnt tell me how much?????����$80 than went down to $50 take them off will be back Walmart $25 PLEASE I WORK TO HARD FOR MY MONEY!!!!! THATS CRAZY 

Holly De Leon's profile image
Holly De Leon 
8 years ago

Yesterday My friend and I had a flat tire. We literally made it to the parking lot and couldn't drive any further. My friend went to ask someone inside firestone for assistance and they proceeded to tell us that they were too busy and couldn't be bothered to help us and to go next door to pueblo tires and see if they could help. So we did. I think it's sad that pueblo tires literally had to walk over to the firestone parking lot and use their portable air machine to pump up our tire. We then drove over to pueblo tire to get ... read more

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.9 star rating with 300 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is open now. It will close at 7:00 p.m.  

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