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Firestone Complete Auto Care
- Tires
- Concord, NC
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add u... read more
Location details
8591 Concord Mills Boulevard, Concord, NC, 28027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I don’t understand the purpose of you offering appointments on your website if your locations aren’t going to honor them. I scheduled an appointment today for 11:30am and arrived at 11:00am to check in and was told my appointment was not accepted. I never received a communication or phone call from the location that the appointment was not being honored. I found this out while trying to check in and was told it would be hours for them to fit me in. This is horrible customer service and a complete waste of my time. Your confi... read more
Don’t trust them. Tried to charge me $500 for something that another maintenance place fixed in half the time and for $70.
2 1/2 hour wait for an oil change! If I could post a picture you would see 6 "open" bays. If you don't like your job get a new one, if you suck at your job get a new one. I'll do this one on my own...
Took my car in for oil change & State inspection. I chose to wait while service was completed. It was done timely and service was very good as always.
I am very pleased with the great service and their polite and professional staff. So far they have taken very good care of my Pilot! Thank you all
Every time I go they always get it right at the Concord Mills location. They helped me tremendously this weekend and saved me over $245. I took my car to another place prior to visiting them having and was given an estimate that was incorrect. Firestone explained to me the situation and broke it down for me to understand. I keep forgetting to take my car there but will ensure I keep them in my phone. Thanks for saving me lots of money this weekend!
I scheduled my appointment on Saturday for Sunday at 12:30. I arrived before 12:30. It was 1:00 and my vehicle had not been pulled back yet. If i was a walk in then it would be understandable, why schedule appointment if your going to be still waiting 40min. Unacceptable! Not happy. Annoyed.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.8 star rating with 445 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open at 7:00 a.m.
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