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Firestone Complete Auto Care
- Wheel & Rim Repair
- Longview, TX
About this business
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large & affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake service, auto tune ups, radiator repair, car batteries & more. Service & Products: Tires, batteries, brakes, oil change, alignment, & all auto services. A/C service Air filters Alternators Auto heating & cooling services Brake pads Brake services Bridgestone tires Car auto batteries Car auto maintenance & inspections Climate cont... read more
Location details
601 N High St, Longview, TX, 75601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedwalked in and was helped right away. very friendly staff!
walked in and was helped right away. very friendly staff!
I went there because one tire appeared to have a screw in it and another one all I wanted was to get the tire seal checked for a leak. The man looked me up and down, and said it would be $65.00! Plus he wanted me to prepay without even looking at it! I knew that was absolutely wrong so I took my truck to NTB up the road, they said they don't charge to check a seal and turns out it was a small screw head imbedded in the tread. Cost me $0. How much you wanna bet that Firestone would of lied and said they patched the tire knowi... read more
After being told we could drop our car off and they would drop me off at work they said the man that told you that isn’t in yet mind you we was going to be out over a grand on the car repair that’s fine though we will find a shop that wants are Business
Wife took her car in to get the tire balance checked due to a vibration. They told her all tires were balanced “within spec.” How they determined this without removing any of the tires is beyond me. You’d think the amount of BS floating around that place would be some sort of OSHA violation. I’m just ready for this set of tires to wear out so we can goodbye to this sham of a shop forever.
to expensive. what I wanted them to do discount tire will do for free.
Business response:
Hi Angie, thank you for reaching out to Firestone. We are sorry we missed the mark with your experience at our Longview location and we want to help. If you could private message us with your contact information, invoice number (if available) and further details of your concerns, we will escalate them to our upper management team. We look forward to your response. ^Miguel
Went in for an oil change. Truck was taken in at 9:35 a.m. and out at 10:43a.m. Unacceptable. I thought they were doing something extra but it was just your regular oil change. Will not be going back.
Good honest work. Reasonable time frame and quotes.
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 4.1 star rating with 365 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is open now. It will close at 6:00 p.m.
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