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Firestone Complete Auto Care

3.8

About this business

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust all of which add up ... read more

Location details

11215 Kingston Pike, Farragut, TN, 37934, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8395 reviews
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Ashley Richardson's profile image
Ashley Richardson 
5 years ago

worse customer service I've ever had called and asked for a price on what my 2015 Honda Civic for an oil change and i was quoted 39 get here and say 50 something then 48 bc i was upset about it i said how am i quoted 39 and the price keeps changing the guy got an attitude and said just give it to her for free i didnt ask for it to be free and honestly felt like crap being talked to the way i was i almost cried bc it was so humiliating to be talked to like that i will never come back to this place very disrespectful and not h... read more

Larry Goldenberg's profile image
Larry Goldenberg 
5 years ago

Very nice and professional. I'm from out of state and got me right in. great prices on tires. 5 STARS 

Brett Merickel's profile image
Brett Merickel 
6 years ago

Worst Experience ever at this location. They don’t do what you ask and are going to pay money for. They want to talk over you and treat you like a steering wheel holder. They also lied and said they performed services when in reality they did not. They also don’t know much about cars in general, and want to argue with you when you try to inform them. Hands down worst place to go if you want work performed even if you only expecting subpar results. The customer service is ridiculous, with the experience I received I’m sure th... read more

KD Smith's profile image
KD Smith 
6 years ago

Poor customer service. Made appointment for oil change. Took twice as long as it ever has. Didn’t see the benefit of making an appointment if it was still going to take an extended time. Not to mention, last visit I was overcharged on tires and no one ever did anything about it. Was promised a call from mgmt, never happened and when I called them back no one knew anything about it. 

Joel Palmateer's profile image
Joel Palmateer 
6 years ago

Good- Quick-Courteous-Open most always! 

Jay Eckles's profile image
Jay Eckles 
7 years ago

Untruthful or misleading about price and service, and fail to do their work in a competent manner. Absolutely must avoid. 

Winnie Seals's profile image
Winnie Seals 
7 years ago

Took care of us! We were in town watching the eclipse and the brakes decided to go awry. They fixed us in a flash. 

Megan Smith's profile image
Megan Smith 
8 years ago

Spent almost $2000 for new air conditioning unit and now it won't even turn on. They then expected me to pay another $50 for them to look at it again. 

Claire L. Webster's profile image
Claire L. Webster 
8 years ago

Ben helped me out when I was traveling and needed new tires. Great service! 

Frequently asked questions about Firestone Complete Auto Care

How is Firestone Complete Auto Care rated?

Firestone Complete Auto Care has a 3.8 star rating with 395 reviews. 

When is Firestone Complete Auto Care open?

Firestone Complete Auto Care is closed now. It will open at 9:00 a.m. 

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