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Firestone Complete Auto Care
- Tires
- Columbus, OH
About this business
Location details
180 N 3rd St, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
TERRIBLE EXPERIENCE!!! Originally called to tell me there wasn’t anything wrong that they could find. Then within 30 minutes they called back to tell me they did have the car act up. They were unable to “confirm the issue” so we replaced a caliper even though I stressed the fact that my concern was the parking brake. We replaced the caliper ($300 later) and the next day we had the issue again. We then had to bring the car back in for them to call and tell me it was indeed the parking brake! It’s a shame they didn’t listen or... read more
Business response:
Lindsey, we pride ourselves on delivering top-notch service, and we're sorry to hear that you received anything less than that. We'd like to have your concerns addressed. Would you please email us at socialcare@bfrc.com with the details? We value you as a loyal Firestone customer, and we look forward to receiving your email. ^Jennifer
Frequently asked questions about Firestone Complete Auto Care
How is Firestone Complete Auto Care rated?
Firestone Complete Auto Care has a 3.8 star rating with 397 reviews.
When is Firestone Complete Auto Care open?
Firestone Complete Auto Care is closed now. It will open tomorrow at 7:00 a.m.
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