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2917 State Hwy 161, Grand Prairie, TX 75050, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | Closed | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They refuse to service garage doors that don’t function on a brand new house. Terrible install.
Fireside was amazing. The customer service and the quality of the work they did was above and beyond. They will be the only company we will be using for our fireplace care from now on.
They installed my garage originally through our builder, no issues. I accidentally dinged one of the rails and was able to schedule an appointment fairly quickly and cost effective. The service rep was great and the gentlemen that made the repairs today was speedy, customer oriented and took care of everything with quality!!! This will keep me as a customer!
Question: How the heck are these guys still in business? I would give them zero stars if possible on Google. From their sales person, to their support team, their service team. Total lack of management and communication. They say one thing and they do the other thing. Service never checks with the sales team and vice versa. Big takeaway: Awful, Appalling, absolutely never ever give them a penny. No other words to describe “customer no service“ and how awful it is to deal this company.
Fireside Hearth & Home - Dallas has a 2.6 star rating with 50 reviews.
Fireside Hearth & Home - Dallas is closed now. It will open tomorrow at 8:30 a.m.
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