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Fireside Hearth & Home

2.8

About this business

17 Burning Displays for your New Home or Remodeling Project. Fireside Hearth and Home offers a complete process to make your fireplace purchase a pleasant experience. Selection Process The first step is the selection process that will occur in the store. One of our friendly sales representatives will help determine which fireplace is right for your home. Once you have selected the perfect fireplace, you will receive a quote. A preview visit will also be scheduled during this time. The previewer will visit your home and inspe... read more

Location details

259 Towerview Ct, Cary, NC, 27513, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.873 reviews
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Margaret L's profile image
Margaret L 
2 years ago

Extremely poor customer service. Calls not returned. They were a no-show for a scheduled appointment with no explanation, reschedule or apology. They seem to be run out of a call center or other location. 

Cynthia P.'s profile image
Cynthia P. 
14 years ago

AFUE better places to shop. When I asked questions about AFUE ratings and blower decible levels, instead of saying he didn't know and would find out, the salesman said, "I've been working here for 20 years, you don't need to bother yourself with that, Honey." He may have been pulling a paycheck but working, he was not. The sales team at Fireside doesn't know much about their own product line, nor how it compares with any others on the market. 

Frequently asked questions about Fireside Hearth & Home

How is Fireside Hearth & Home rated?

Fireside Hearth & Home has a 2.8 star rating with 73 reviews. 

When is Fireside Hearth & Home open?

Fireside Hearth & Home is open now. It will close at 5:00 p.m.  

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