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Specializing in: - Fireplaces - Heating Equipment & Systems - Fireplace Equipment
14224 Manchester Rd, Wildwood, MO, 63011, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Just purchased a Weber grill and the staff was so knowledgeable and offered valuable insights! Not only did they offer a special edition, but the warranty is better than we could have expected. Personalized service was top notch.
Posting a 1 star is pretty generous when I wasn’t given the opportunity to become a customer! I walked in the door at 5:45 Pm knowing they closed in 15 minutes! I needed a seal for my Kamado Joe smoker. I was met with an employee who looked at me, tossed his hands in his air and shrugged his shoulders in obvious frustration as if I was the biggest inconvenience of his day! I then promptly turned around and proceeded out the door when he then changed and attempted to invite me in! Customer service in general has turned into s... read more
Posting a 1 star is pretty generous when I wasn’t given the opportunity to become a customer! I walked in the door at 5:45 Pm knowing they closed in 15 minutes! I needed a seal for my Kamado Joe smoker. I was met with an employee who looked at me, tossed his hands in his air and shrugged his shoulders in obvious frustration as if I was the biggest inconvenience of his day! I then promptly turned around and proceeded out the door when he then changed and attempted to invite me in! Customer service in general has turned into s... read more
Matt, Neil Duda great job installing our new fireplace. He was friendly and professional. You are lucky to have such a valuable employee. He spoke very highly of you. Merry Christmas! Irv Fries
The guy who answered the phone was rude. In order to get service for your fireplace you need to physically come in with pictures of your fireplace. We are in 2024! no option to send info digitally. He was actually getting mad at me on the phone. I will be getting my service elsewhere.
Fireplace & Grill Center has a 4.1 star rating with 85 reviews.
Fireplace & Grill Center is closed now. It will open at 9:00 a.m.
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