Firehouse Subs Wards Rd

Katrina Bishop 

on Google

4 days ago

I went in at 8:40, hesitant to order as they closed in 20 minutes. You all know what I mean! But another lady and her son were ordering so I decided it would be alright. Ms.Kelly “GM” was probably the most gracious and friendly customer facing GM you could come across. She was so sweet and wasn’t even the slightest bit cross that we came in so late. She greeted guests as they entered and left. She is what every GM should be. Food was excellent as always! I gave only five stars because it was the highest option. ☺️ 

trina dyer 

on Google

2 weeks ago

I normally love Firehouse and I've eaten at different ones in different states and have always found them to be amazing until today! I sent my husband 48 min to pick up an online order for the family. I specifically stated "No Coleslaw" but my sandwich came loaded with it and there was almost no meat or cheese on a sub that's supposed to have 3 different meats and extra cheese that I paid for! My husband and daughter's sub also had almost no meat! I paid 40.00 for 3 subs that put together wouldn't even put the amount of meat... read more

Mary Thompson 

on Google

3 weeks ago

We ordered delivery and one of our subs was upside down in the bag and the toppings had slid off. We were also missing our beverage for our kids meal. We contacted support and they said that we needed to take a picture of the missing items and the receipt. Their online support is absolutely awful. We won’t be ordering from this restaurant again.