Firehouse Subs Hall Boulevard

Arnold Z. 

on Birdeye

a week ago

This place has always been very good until today, Friday, September 26, 2025 at 1330PM. Terrible service from the two workers! If they don't like their job, find another one. 

Phoenix D. 

on Birdeye

3 weeks ago

Kassie was very professional and went above and beyond on service! I highly recommend this store.  

Patrick M. 

on Birdeye

a month ago

My last two visits to this restaurant will be my last. On Saturday Aug 9,2025 I stopped in and ordered a Firehouse Hero to go, while waiting I observed two other customers complain that their order was wrong. when my order was, I was dumb enough to take it and leave, when I got home with my food I discovered my Hero turned out to be a BBQ beef sandwich which was terrible, I only took a few bites. I would have taken it right back but had an appt and the receipt was not in the bag. I took a picture but not savvy enough to uplo... read more

Sage B. 

on Birdeye

2 months ago

Horrible, horrible was in the bathroom all night after eating something called their steak and cheese sub...they asked me if I wanted cheese on it...really...no one but me in the store took 15 minutes. OF GREAT CONCERN WAS ASKED TO ROUNDUP FOR A CHARITY I GOT A RECEIPT AND THE ROUNDUP WAS NOTED AS A TIP... BELIEVE THAT IS ILLEGAL...TURNING THEM INTO THE STATE ATTORNEYS OFFICE.  

Kayla P. 

on Birdeye

4 months ago

Got a sub from there today for lunch and the food was good but my favorite part about the visit was being acknowledged as soon as I walked in. After ordering I had a brief conversation with the Manager and she spoke to me using my name. It made me feel appreciated as a customer and not just someone buying a sandwich. We will for sure be back. 

Chad W. 

on Birdeye

4 months ago

DO NOT DO BUSINESS HERE. Terrible service. We ordered two meals for delivery. They screwed up the order and we didn't get what we ordered. I tried to call the driver and they hung up on me without saying a word. (Just answered and hung up.) I tried to submit a complaint online and it made me upload a picture of our missing item (?!), so I uploaded a picture of the items we received and the empty bag. The online form said that it couldn't help me and logged me out and then wouldn't let me log back in. I called the restaurant ... read more

Alyssa T. 

on Birdeye

4 months ago

It’s a clean restaurant but it’s very slow, and I would know as an old employee. Hopefully they can figure out how to actually make the sandwich right. also brandon and stephanie ensley are horrible bosses. i’ve watched them verbally abuse new hires around the age of 15. 

Timothy A. 

on Birdeye

5 months ago

I did one star because my drink was good.  I ordered a 6” sub gluten free and the charged for a large sub. First thing I went back and talked to a manager and she shared the regular price is $9.95 and because the order was a med. there was an additional charge of $4.65 plus $2.25 for the gluten free bread  also had a large drink I for get what the price was but it doesn’t matter, if you total up that’s $17.10 plus the drink and taxes I paid $20.00 because I gave to the charity.  With that said that price is for a large not a... read more

Ron S. 

on Birdeye

7 months ago

This was the second Sunday in a row that I went to The Firehouse Subs in The Villages. Both days were a huge disappointment. The first Sunday they had run out of soda. The next Sunday, they had run out of regular potato chips, plus everything on my sub was cold. I doubt I will be back and that's sad, because they used to be so good.