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Firehouse Subs Coliseum

3.6

About this business

Location details

2040 Coliseum Dr, Hampton, VA 23666, Hampton, VA, 23666, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6544 reviews
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B Grant's profile image
B Grant 
4 weeks ago

Please just close this location…. at least for a while to do some refresher training. Training needs to be completed with the staff as a whole. The professionalism, customer service and common courtesy has completely went out the door and let’s not forget the value of the product has decreased!!! The toaster STILL being broken and the rudeness of the staff is unacceptable. I came here yesterday for Veterans Day (11/11/25) for my free meal and to purchase 2 others and of course like always, it is always a problem. This time i... read more

Beverly Baker's profile image
Beverly Baker 
a month ago

Will never visit this place for take out again. Got home and it is like they took the dressing and dumped it all over the outside of our subs. The messiest subs I have ever seen. Tried to call but you cannot talk to anyone all the phone system wants to do is text you a email address to send a email. Probably because they get so many complaints. If I can't talk to a person on the phone about an order issue, I'm not doing business with your company again. 

Robin Scott's profile image
Robin Scott 
a month ago

I placed an order on the Firehouse app and waited for it for quite some time. Went into the store and they advised me that they could not provide my order because they had no gluten-free bread on hand. I asked for a refund and they told me that I would have to obtain that on the app. There is nowhere on the app to cancel the order and I have attempted to call Firehouse main number or customer service issue number and I receive a message that their phones are out of service or something's wrong in regards to contacting them. ... read more

Zoey S's profile image
Zoey S 
a month ago

They forgot my friends side pickle, quite insane 

Tyler Boyd's profile image
Tyler Boyd 
a month ago

Made an online order... got there about 30 mins later... was told it would be ANOTHER 30 minutes because "We have 8 tickets" in what universe does it take 60 minutes to do 8 tickets??? 

Frequently asked questions about Firehouse Subs Coliseum

How is Firehouse Subs Coliseum rated?

Firehouse Subs Coliseum has a 3.6 star rating with 544 reviews. 

When is Firehouse Subs Coliseum open?

Firehouse Subs Coliseum is closed now. It will open at 9:00 a.m. 

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