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Fireclay Tile
- Retail
- San Francisco, CA
About this business
Our San Francisco showroom is currently open Mon-Fri, 10am-5pm and Saturdays, 10am-4pm by appointment only.
Location details
901 Brannan St, San Francisco, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Title: Fireclay Botched Our Shower Installation — Now, we're left with a mess We chose Fireclay Tile for our shower renovation, purchasing their 3x12 Egret glass tile along with their installation services that came with installation insurance . FireClay completely demoed a previous contractors work, and had a clean slate to work with - Transparency. What we got was a failed install, a grout color that didn’t match their sample they showed us, and a company unwilling to take real responsibility. Fireclay installation is more... read more
Title: Fireclay Botched Our Shower Installation — Now, we're left with a mess We chose Fireclay Tile for our shower renovation, purchasing their 3x12 Egret glass tile along with installation services and insurance. What we got was a failed install, a grout color that didn’t match the sample, and a company unwilling to take real responsibility. Fireclay performed the installation. They are more expensive that most and provided installation insurance, which gave us initial confidence. But they didn’t even follow their own inst... read more
These guys are the best! We were able to design the most beautiful kitchen backsplash with them. Highly recommend!
Out of all the custom specialty high-end tile stores, Fireclay is the best to work with. Their customer service is great; they actually help you when you have a problem. You can talk to a real person, and that person will help you. You definitely can’t do that with any of their competitors. Even if you’ve created the problem—like I have—they still do whatever they can to help. Everyone there is great, but Ceceily really stands out with her speed and overall good attitude in an emergency tile situation.
Fire Clay tiles are horrible due to their lack of quality control. We are on our 4th shipment trying to get enough good tile to set. The glazing is super inconsistent. We are buying white tiles and the red clay shows through on at least 30% of the tiles. Customer service has been good, and there's been no cost except express shipping for all the batches of replacement tiles. Fireclay is single handedly responsible for setting back our completion date by a month.
Frequently asked questions about Fireclay Tile
How is Fireclay Tile rated?
Fireclay Tile has a 4.3 star rating with 65 reviews.
When is Fireclay Tile open?
Fireclay Tile is closed now. It will open tomorrow at 10:00 a.m.
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