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Fire Pit Outfitters
- Fireplace Services
- Centennial, CO
About this business
Location details
8775 E Orchard Rd, Centennial, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I ordered my pit 12/2/24. On 1/8/25 I emailed for an update. Emailed again 1/17. Tried calling 800 number with no answer multiple times. Used message board on website on 1/24. Received message back stating they will get back to me asap with order update. 1/27 no word back. Called 303 number and Kelly picked up and put me on hold. I was then disconnected. Called back with no answer. Called my CC company to dispute the charge. Item not delivered. Customer service sketchy. Update: I called 1/29 and left message for David. Note,... read more
Don’t do business with this company. I paid them over $5000 and they never delivered. They.kept extending the delivery window each time the date they gave me came and went. After two months they stopped returning my calls and emails. When I called and someone answered they put me on hold and eventually hung up. Worst customer service I’ve ever encountered.
Have left two messages with no return phone call; nobody answers the phone… took my business elsewhere!
Kelly Thomas and his crew were great! Not only did they show up in time, but they set everything up for me fast, I wasn’t prepared so they even waited for me to run to store to get propane so they could hook that up and test everything out. Would definitely recommend!
Excellent customer service. Incredible product selection. These guys can't be beat!
Frequently asked questions about Fire Pit Outfitters
How is Fire Pit Outfitters rated?
Fire Pit Outfitters has a 3.1 star rating with 7 reviews.
When is Fire Pit Outfitters open?
Fire Pit Outfitters is closed now. It will open tomorrow at 9:00 a.m.
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