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Finnegan Chrysler Jeep Dodge Ram near Sugar Land, TX, invites you to visit our car and truck dealership in Rosenberg. Our team members are standing by to provide you with some of the best deals near you on Chrysler Jeep Dodge Ram cars, trucks, SUVs and minivans, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Rosenberg area's most trusted Chrysler Jeep Dodge Ram dealers. Finnegan Chrysler Jeep Dodge Ram le invita a visitar nuestro concesionario de autos nuevos y usados en Rosenberg, ... read more
26433 Southwest Fwy, Rosenberg, TX, 77471, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | Closed |
I purchased my 2014 Ram 1500 last June. I should have known when they damaged my hood during the make ready process that my experience with this dealership was going to be bad. Several months after my purchase, the airbag system began to malfunction and the dealership made light of that. It took several calls and visits with the sales management team to get that fixed. I purchased an extended warranty that requires the dealership to handle all routine maintenance, but again, service is supposed to be available through the ex... read more
Business response:
Floyd, We're terribly sorry about the negative customer service you may have experienced with us. Please give us a chance to rectify the situation by reaching out to our Operations Manager, Randy Bowman at 281-342-9318. Thank you.
Im gonna have to find a new dealership to service my car because this one doesnt even acknowledge you when you druve uo to get your vehicle serviced. 15 min i waited and finally had to get off so i could get service. VERY BAD SERVICE
Business response:
We're very sorry for the delay in the service department and in the communication in getting back to you. Customer service is our #1 priority. If you would allow us to help you, please call our Operations Director Randy Bowman at 281-342-9318
Bought a truck and found out it had a couple of problems. They have the absolute worst customer service and my truck still has issues. No matter if you call or show up, neither the salesman nor the manager tried to fix a truck they sold me. Don't go there!
Selling Cars is one thing, but there's no room for Not being Professional in which they Are Not! They keep insane employees to work there, don't get me started
Business response:
Veronica-Thank you for taking the time to share your recent vehicle shopping experience with us. We appreciate you stopping by our showroom and regret you left us with an unsatisfactory experience. We would like an opportunity to discuss the issues you've raised here directly so if you would give our office a call at 877-573-8175, we'd love the chance to talk with you. Thank you again for your comments and we look forward to hearing from you.
We bought three vehicles from Finnegan and they have always taken good care of us. Our most recent purchase, a Chrysler 300 John Varvatos Edition, is still going strong thanks to the Service Department.
Business response:
Finnegan Auto Group appreciates you Harold Bookman!
Friendly happy atmosphere everybody is so nice very professional . I have been dealing with them for over 10 years I feel like they are part of my family look forward to dealing with them in future.
Recently purchased a dang near $60,000 Dodge 2500 and we have had nothing but heartache from this place. All over a wrong floor mat in the back floor. Been promised for two weeks it would be mailed....This is after they had us drive up there to pick it up (over 100 miles) and didn't even have it!!! So yeah we're still waiting on snail mail!!! Could have been some pleased customers if they had just done their jobs and kept their word.....live and learn!
I took my truck in because the heater was blowing cold air and was told the heater core needed to be replace at a cost of $1400.00 plus. The service guy said they could blow the heater core out for $450.00 but wanted to replace the core instead. Sure glad I took my truck somewhere else. They flush out the heater core for under $100.00 but that wasn't the problem. The problem was the thermostat and they change it and the total cost for the heater core flush and thermostat was only $149.00. That's a hell of a lot different fro... read more
AVOID at all costs!!! This place needs a (negative) -5 star rating. They are rude, liars and thieves and do not care. Worst dealership on the planet.
Finnegan Chrysler Jeep Dodge Ram has a 4.5 star rating with 3,695 reviews.
Finnegan Chrysler Jeep Dodge Ram is open now. It will close at 8:00 p.m.
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