Financial Center First Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Financial Center First Credit Union

2.1

About this business

Location details

5455 W 86th St #110, Indianapolis, IN, 46268, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 1:00 p.m.
SunClosed
2.117 reviews
Select a rating
Dennis Whitaker's profile image
Dennis Whitaker 
on Google
5 years ago

Horrible customer service 

Jas Lasneim's profile image
Jas Lasneim 
on Google
5 years ago

I like the location in greenwood and Lawrence but I work around here so I have to come play my car loan at this location in my lunch break. Apparently there is no teller for the drive thru because I was told, after waiting 20 minutes for someone to acknowledge me, that they are very busy inside.... Then another 10 before I got my ID and receipt back. here because of the reviews and now I won't be coming back. 

Wise Guy25's profile image
Wise Guy25 
on Google
5 years ago

Can’t get balance if u don’t have your member number,, have to wait to talk to a representative to be able to get online .. also no 24hr custoservice to help with anything!! 

Jeremy Hough's profile image
Jeremy Hough 
on Google
5 years ago

What an absolute joke of a service. I have never dealt with such an incompetent company in my life. I have been bounced around on the phone for 30 minutes in an attempt to PAY MY BILL, only to have the automated service sound so distorted that it is indistinguishable. After I gave up on the phone service, I turned to the chat option, apparently only to be ignored and have my requests be neglected yet again. Your company is an absolute joke and you should be ashamed of the level of "customer service" you provide to your membe... read more

Shauntel Tarry's profile image
Shauntel Tarry 
on Google
5 years ago

Horrible customer service. My car loan is thru here. I would never bank here. The office is run down and everytime I come to make a payment I wait over 30 mins! I would normally pay online but for some reason this place thinks it's fine to charge a substantial amount to do so. I'll be looking to refinance my loan at another institution. 

View all google reviews

Frequently asked questions about Financial Center First Credit Union

How is Financial Center First Credit Union rated?

Financial Center First Credit Union has a 2.1 star rating with 17 reviews. 

When is Financial Center First Credit Union open?

Financial Center First Credit Union is closed now. It will open on Tuesday at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com