Fidelity & Guaranty Life Holdings, Inc.

Gregg 

on Google

3 months ago

I would not recommend this company. My elderly mom had a whole life policy for at least 20 years. She was late on a payment (with good reason), and they canceled her policy. We decided to cash out but they we're not able to give us the amount of the cash value on the account. I called them about 15 times, jumping over one hurdle after another, spending many hours on the phone.........finally I contacted the State Board of Insurance. You can open a case with them and they investigate. When I told that to the rep from F & G, t... read more

Robert Williams 

on Google

6 months ago

I wish I could give this company a negative rating! I paid them 114.75 monthly in good faith for 20 years for a Term policy. At the end, I canceled in writing as requested, via certified mail, to prevent them from taking a "renewal" rate of 1040.40 out of my bank account! I got a confirmation letter from F & G that they received my cancellation letter. Then I called and was assured over the phone that the "renewal" rate would not come out of my account....BUT it DID! Now I have been fighting for days to get my money back to ... read more

Karen Williams 

on Google

7 months ago

I wish I could give this company zero stars. A elderly, disabled family member who paid his premiums to this company for 20 years faithfully. F&G informed him a year before his term policy was set to end that he had to cancel in writing, which he did via certified mail. He then got a letter from F&G confirming they received his cancellation request, AND he called them after that to make sure they would not try to take the new ridiculous premium of 1040.40 out of his account! But even after ALL that to try to stop them from r... read more

Pang Thao 

on Google

7 months ago

So unprofessional, didn't approve me base on my height and weight! My weight is 159 and 5"0. But other women is more weight like 160 or 170 or 180 something and height 4"11 to 5"0 but they got approve!!! 

Lauren K 

on Google

a year ago

Very unprofessional, disorganized, terrible customer service. I asked for a refund during my free look period and they mailed the check to my house instead of back to my financial institution as requested. It got lost. It took them two months to resend the check and then they still mailed it Regular mail instead of UPS as protocol. Also, these annuities trick you end into thinking it’s a good deal, but they keep your money for so long and you can’t get it out with a huge penalty. Beware these are scams!