Fertility & Advanced Reproductive Medicine Clinic - UT Southwestern

Erica Harris 

on Google

a week ago

I went to this clinic for egg freezing. Monica, Jordan (NPs) and the embryologist that took care of the pre consultations and consents were informative and kind, but the rest of the experience was awful. Very little communication throughout the actual egg freezing process other than short mychart messages saying what meds to take. No explanation for the reason behind the meds. They also had me rush order another box of menopur which was $585 out of pocket and then I didn’t even end up using them. The nursing staff showed ver... read more

Janet Ad 

on Google

a month ago

Didn’t get a chance to meet/set an appointment with the doctor because the receptionist who picked up the phone had awful customer service. Medical receptionist have made me honestly despise them because they think they have medical knowledge and the ability to diagnose conditions. I called to set an appointment and the receptionist was so condescending and rude I ended up hanging up while on hold. Not everybody that sees a reproductive endocrinologist is actively trying to get pregnant in that moment. I hope you feel good a... read more

andrew mckelroy 

on Google

11 months ago

setting up an appointment is a total pain. Im an employee with facility and set up appt for my wife and i to talk about IVF as it is advantageous with the insurance. i called a month later to make sure of time of appt. i was told there was no appt as they dont take male patients. im pretty sure IVF takes both of us but the secretary did nothing but argue with me because im a male. i checked with my other male co worker who is in same situation and they canceled their appt as well because it was under a males name. 

J O 

on Google

a year ago

Terrible! Do not go here. I should have read reviews. Besides the fact that it can take a long time to get appointments or even get responses (it took 3 weeks for example to get a message back about a basic question) you'll also end up doing visits with their residents in each visit. Save your precious reproductive time and the money you'll need to support that and go somewhere else. 

Weifeng Deng 

on Google

a year ago

Very bad experience. They forgot to tell me to inject, as a result, egg released automatically in advance.No eggs eventually. The doctor said nothing. Not responsible to patients.