Ferrellgas

Jennifer B 

on Google

7 months ago

This is a terrible company. Do not do business with them. My mother had run out of fuel and they would not deliver in a timely manner. And then when they did deliver, the driver couldn’t even get up the freshly cleaned driveway. I understand safety it at the forefront of importance but why hire someone who can’t drive in the winter and has no experience with such weather? Instead of offering a resolution they just canceled her fuel order and left her with no heat. When she called to cancel her service she was told that they ... read more

Cady M 

on Google

7 months ago

We called to report a gas smell on Tuesday and were told that a service technician would be out to check on it that night (since this is an emergency). They did not come out or call. We contacted the company again every day and no one came out. Finally on Thursday I went out to purchase a home leak detector (propane, methane, butane) and called back to notify the company that I was detecting a leak near the tanks with the handheld meter. They again told me they would send someone out. Each time we are given the speech that w... read more

K.M Hadfield 

on Google

8 months ago

Do not do bussiness with this company!!. Driver went off my freshly paved driveway and left massive ruts in my yard. Along with cracks on my new asphalt my yard was dug down a good 18 inches. Driver left no note or any indication at all he was here. No bill. Had to find it on my ring camera. This was 12/12. Called, emailed, chatted online and still have gotten no response from the company. Attempted to fix these ruts myself which is not easy this time of year but the cracks in the new driveway will have to wait until spring.... read more

K.M Hadfield 

on Google

9 months ago

Do not do bussiness with this company!!. Driver went off my freshly paved driveway and left massive ruts in my yard. Along with cracks on my new asphalt my yard was dug down a good 18 inches. Driver left no note or any indication at all he was here. No bill. Had to find it on my ring camera. This was 12/12. Called, emailed, chatted online and still have gotten no response from the company. Attempted to fix these ruts myself which is not easy this time of year but the cracks in the new driveway will have to wait until spring.... read more

Vincent 

on Google

10 months ago

My experience with them is limited. I've been a customer for less than a year. That said, my only complaint is their automated phone system. I'd prefer to speak with a person.