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Ferguson Superstore
- Car Dealers
- Broken Arrow, OK
About this business
Ferguson Superstore is a full-service, family-owned dealership located in Broken Arrow, Oklahoma. Ferguson Superstore has been serving the Greater Tulsa Metro since 1988. Our goal is to get you behind the wheel of a vehicle that you’ll love. We carry new Buick, new GMC, new Kia, and new Subaru models. Plus, we have a large selection of pre-owned inventory, of all makes and models! We'd love to earn your business.
Location details
1601 N Elm Pl, Broken Arrow, OK, 74012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
ABSOLUTELY TERRIBLE!! As a young Native American female, I was and still am getting taken advantage of by Ferguson Kia! I honestly believe they sold me a lemon! I bought a brand new *** K5 EX and had it for maybe a week due to A/C issues. Scheduled an appointment with the service department to figure out what was wrong. They ordered the part and gave me a loaner for the time being. It was a fight for updates for me on the part. They had my car for around 6 months! I went through so many loaners! For the 3 years I have had it... read more
Worst car dealer in the ***************. Service technician lies right to your face then you check them on it then they dont wanna do the work. Got caught in their lies.
Ferguson Kia has had my car for two months. It was stolen. ***************** has cut them the check. They promised that it wouldve been done September 20. I go up there today just to see what the progress is on it absolutely nothing Caden my service tech lied to me and told me that Sure its been detailed that I said hey can I see the key I want to take a look at it go over there. Nothing has been done on my vehicle still sitting there with a flat tire at least put air in the tire. Then the service manager decided he is no lo... read more
Stay AWAY from this dealership!! They sold me a used car with 87000 miles on it. The next day is would not start. Come to find out- they put in their shop and cleared the codes to get the service engine lights off and then sold it. ECM is out and it will cost $2500 to repair. I have bought 4 vehicles from this dealership over the years, but that does not matter now. This dealership has a BBB rating of 2/5 stars. Don't take my word for it- Google reviews about them. STAY AWAY!!!!
Unethical Sales Practices at Subaru Motors Ferguson I recently had a deeply disappointing experience at Subaru Motors Ferguson in ************. During the process of finalizing the purchase of my leased Subaru Crosstrek 2021, I encountered unethical sales practices that I believe warrant attention.I worked with a Subaru finance manager named *******, who unfortunately engaged in misleading tactics to sell me an extra protection warranty. Not only did ******* fail to disclose that the warranty was not affiliated with Subaru, ... read more
2 hours for oil change, tire rotation, and air filters where needed. Expressed air filters when setting and at drop off. Guy didnt listen. At check out I find they only changes cabin filter, but needed engine filter. They picked wires putting the glove box back in. Service has started lacking the last few years. No one listens or cares. Customer service is out the window here.
Absolutely atrocious customer service after the sale! Simple repairs will take 3 weeks plus with no loaners available. Management could care less! Will Absolutely never recommend anyone to buy from this establishment! This is not a one time problem either! They have done this 3x on same car and I am finally at 3rd party warranty so I don't have to set foot on thier grounds again!! I am blown away by the positive reviews on here and suspect they are the management! AVOID AT ALL COST!!
One of the best in class sales and finance team in town. First, Luke *****is phenomenal at getting you into a dream vehicle that is in budget. He was extremely honest as he said he was not qualified to sell Subaru, but he never left through the process and ensured a smooth process from start to finish. He introduced me to Amanda and she went above and beyond to make sure I knew all the features of the new car! Then the folks in finance Brandon treated me like they would a their own family member. The service department seems... read more
For a 2020 Subaru Crosstek needed a new roof antenna. Ferguson Parts Department said the part would cost $64.00 with a $450.00 calibration charge. Called the Service Department at Bob Moore Subaru-Oklahoma City. They stated that under no condition is a roof antenna in need of calibration. Antenna installed with no calibration and it works fine.
Frequently asked questions about Ferguson Superstore
How is Ferguson Superstore rated?
Ferguson Superstore has a 4.6 star rating with 2,389 reviews.
When is Ferguson Superstore open?
Ferguson Superstore is open now. It will close at 8:00 p.m.
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