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Ferguson Plumbing Supply
- Plumbing
- Mandan, ND
About this business
For more than 60 years, Ferguson has earned a strong reputation among contractors, builders and plumbers across the country. We are the largest distributor of residential and commercial plumbing supplies and PVF in the U.S., and a major supplier of HVAC, waterworks and industrial products and services. Ferguson understands the challenges that contractors face. Our knowledgeable people, on-time delivery and commitment to our customers are just a few of the capabilities that set us apart, and keep you on schedule. Whether your... read more
Location details
2817 37th St NW, Mandan, ND, 58554, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dishwasher leaked in December. It has been screw up after screw up in trying to get a tech out to inspect and install my leaky dishwasher. Ultimately their miscommunication resulted in me having to open a homeowners claim due to bills that came due before they even contacted me to schedule an appointment. Then they sent out a tech to inspect but they were unable to do so because the dishwasher was sitting uninstalled in the garage. Which I told them it was. We are now in Mid-June. I have been handwashing my dishes for 6 mont... read more
Business response:
Thank you for your feedback and we greatly appreciate the opportunity to make our service even better; we deeply apologize that the mark was missed with this shopping experience. To assist with your issue, we will be forwarding the information you provided to the manager that would be best to assist you per the information you have provided. You will receive a response from a manager within the next 1-2 business days.
Possibly the worst customer experience I have ever had. Placed order in late December. Many items were shown as in stock, but still have not arrived and it is now early March. Though the order was paid it does not appear the items were actually ordered. Items with longer lead times of March & May are now May & August! Zero proactive communication! Very difficult to get through to the Rep or Customer Service. When I do get someone on the phone actions are followed up slowly or not at all. They answer all reviews with apologie... read more
Poor customer service, we have been extremely disappointed by the lack of help that we have received. My phone calls are sometimes answered and sometimes not. I ordered polished nickel shower system and received what look like a polish chrome. The only competent sales representative that I dealt with at the Clearwater store was Cathy. And I had to run to their warehouse three times to pick up items.The sales representative that I dealt with seem to be too busy all the time. I would recommend doing your homework and truly res... read more
Business response:
Thank you for your feedback and we greatly appreciate the opportunity to make our service even better; we deeply apologize that the mark was missed with this shopping experience. To assist with your issue, we will be forwarding the information you provided to the manager that would be best to assist you per the information you have provided. You will receive a response from a manager within the next 1-2 business days.
Scam company pretending to send you an important certified letter but really an advertisement
Business response:
Thank you for your feedback and we greatly appreciate the opportunity to make our service better; we deeply apologize that the mark was missed with this experience. To assist with your issue, we will be forwarding the information you provided to the manager that would be best to assist you per the information you have provided. You will receive an email from a manager within the next 24 hours.
I purchase a cooktop gas range from ferguson, Each time I would use my gas stainless steel stove, more scratches manifested which becam more problematic . I decided to reach out to my sales person, hunter ******** she was kind enought to send out a repair person. I was informed that the scratches were cosmetic instead of a repaire problem. I inquired about the warranty, but the warranty could not provide me with any dedinitive response. In addtional the cast iron grates began to rust, the one response I received from ferguso... read more
Frequently asked questions about Ferguson Plumbing Supply
How is Ferguson Plumbing Supply rated?
Ferguson Plumbing Supply has a 2.3 star rating with 8 reviews.
When is Ferguson Plumbing Supply open?
Ferguson Plumbing Supply is closed now. It will open at 8:00 a.m.
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