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Ferguson
- Plumbing
- Crystal Lake, IL
About this business
Location details
7109 Pingree Rd, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My boss had sent me to pick up a couple fittings and a gasket late in the day and I didn't realize the store closed at 4 p.m.. I walked in literally a minute before closing. I apologized that I wasn't aware that they were closing and said I could come back the next day but before the words were even out of my mouth the nice young man at the counter, Jason, said "no problem ma'am and I'd be glad to help". He cheerfully helped me find exactly what my boss requested and as I was paying I apologized again for keeping them a few ... read more
My boss had sent me to pick up a couple fittings and a gasket late in the day and I didn't realize the store closed at 4 p.m.. I walked in literally a minute before closing. I apologized that I wasn't aware that they were closing and said I could come back the next day but before the words were even out of my mouth the nice young man at the counter said "no problem and I'd be glad to help". He cheerfully helped me find exactly what my boss requested and as I was paying I apologized again for keeping them a few minutes late. ... read more
Will never go there again. The large man is terribly rude.
FYI. If you buy a part here they will not allow you to return it. Bought a kitchen faucet cartridge that i installed for 5 minutes but it did not fix my problem. Thats considered “installed”. They had to order the part. Dont see why they couldnt send it back to place they got it from. Not great customer service.
Frequently asked questions about Ferguson
How is Ferguson rated?
Ferguson has a 4.1 star rating with 27 reviews.
When is Ferguson open?
Ferguson is closed now. It will open on Monday at 7:00 a.m.
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