FedEx Ship Center

College Fan 

on Google

3 weeks ago

FedEx had lied to me about when my delivery was supposed to arrive they kept changing the delivery times and then it literally aired and then the driver just hovered around my area and then when he got close he drove off and away and then he uploaded some random picture outside some random building 1 minute before his delivery time was supposed to finish and saying that he tried to deliver and the recipient was at home which was total BS because it says on the delivery package that I did not need to sign for it this was all ... read more

Anna-Kaye Brown 

on Google

a month ago

Absolute appalling behavior from delivery driver at this location. Third day in a row a delivery was marked as attempted, and the driver did not even attempt to knock on my door. My family’s at home with dogs who would respond if someone actually knocked on my door. It’s quite ridiculous and such a shame your employees are this spiteful for no good reason. Something must be done. Will continue to attempt to file complaints until someone from FedEx shows some type of interest or consideration for the customers that are forced... read more

Gabriel Shiplov 

on Google

2 months ago

If I could do less than 1star I would.. This location is ridiculous. I drove 25 min because my managers package got held here, I took my ID and proof of address. I waited in line for an hour just to be told since I don't have an ID with the name of the recipient It could not be released to me. However, their policy states to have and/or address, which I had proof of address. He suggested being sent a photo of the recipients ID. After being sent the photo via my manager, I then waited in line again for another 30 min. Just to... read more

Francisco Romero 

on Google

2 months ago

I recently had an unpleasant experience at a FedEx location due to the behavior of one employee. She was wearing an AirPod during the interaction, which gave the impression that she was not fully engaged or attentive. Communication was minimal, and the overall service felt unwelcoming. At the end of the transaction, I made a polite remark, saying “lovely” in reference to the service, and was met with a noticeably hostile look. This reaction made the interaction uncomfortable and left a negative impression. I understand that ... read more

PHXGM 810 

on Google

2 months ago

I had a package sent overnight from Myrtle Beach, SC to me in downtown Phoenix. It was delivered yesterday just before I got to work. I called and spoke a customer people yesterday. Both were. I’ve yet, in the end could not me get the package delivered. I went by FedEx Ship center today and Sophronia could not have been more helpful. I have the package and I just wanted to recognize how nice and professional she is.