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FedEx Ship Center
- Shipping Centers
- Alexandria, VA
About this business
Location details
4720 Eisenhower Ave, Alexandria, VA 22304, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Needed a package urgently for work. No updates, no delivery on the day listed.
I had a very disappointing experience with this FedEx drop-off location. The staff were unhelpful and seemed uninterested in assisting customers. The process took much longer than expected, and there was little communication or guidance provided. I felt rushed and my questions were ignored. Customer service should be professional and respectful, especially when handling important packages. I would not recommend this location and will choose another drop-off point in the future.
FedEx is one of the few companies that has ever outright lied to me when I called their customer service line and asked for resolution of a problem. Instead of delivering it to a local FedEx at Walgreens location as they promised, they just returned it to the sender.
The clerk was very helpful and went beyond his means helping me out.
Terrible customer service can’t answer a yes or no question
Frequently asked questions about FedEx Ship Center
How is FedEx Ship Center rated?
FedEx Ship Center has a 3 star rating with 578 reviews.
When is FedEx Ship Center open?
FedEx Ship Center is closed now. It will open tomorrow at 9:00 a.m.
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