Fedex Office Print and Ship Center

B A 

on Google

3 weeks ago

I don't know what is wrong with this location, but the employees really need a re-training on customer service (and I am not the only one that thinks that, look at the ratings average). Every time I have to ship something, I dread when I have to ship it via FedEx. The employees act like they're going out of their way to do you a favor, but that is not the case - we are customers paying for a service, and we expect to do such service without rude attitude or condescending comments. My last interaction at this location was wit... read more

Liliane Offredo-Zreik 

on Google

3 weeks ago

I visited on Saturday to mail a letter internationally. there were 2 agents helping customers. One customer was taking a very long time, discussing all sort of options with the agent. when the second agent became free, I went to her, she said no, she has a couple of things to do, went in the back, completely ignored the long line, and started binding books. I waited at least 30 minutes. People were either using the automated tools or quitting the line. In the end after all this wait, I paid $126.22 for a 5 page letter, and i... read more

K M 

on Google

a month ago

Horrible customer service. A guy named Remon or Reymond or something like that was so unpleasant and unprofessional. I needed his advice, instead received just a condescending and nasty responses “I don’t know what it is”. Well, thank you. One thing I noticed he was pretty nice to guys but towards women totally condescending and unprofessional. Like someone said, the UPS location across the street is top notch unlike this one. 

Kevin Mann 

on Google

a month ago

Staff is incredibly rude, I don't understand what it is with this location and the elmsford location, the staff is down right nasty and rude. I have never had an issue at the Mt Kisco store, everyone there is so nice and friendly but this location on central avenue is down right terrible. They don't keep any boxes out on the floor and the guy took it as a personal insult when I asked him where the boxes are and spoke to me in the most condescending tone that I needed to wait in line to ask him a question, all I wanted to kno... read more