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FedEx Ground

2.2

About this business

Location details

1070 San Mateo Ave, South San Francisco, CA 94080, South San Francisco, CA, 94080, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 a.m. 4:00 p.m. to 6:00 p.m.
Tue8:00 a.m. to 10:00 a.m. 4:00 p.m. to 6:00 p.m.
Wed8:00 a.m. to 10:00 a.m. 4:00 p.m. to 6:00 p.m.
Thu8:00 a.m. to 10:00 a.m. 4:00 p.m. to 6:00 p.m.
Fri8:00 a.m. to 10:00 a.m. 4:00 p.m. to 6:00 p.m.
Sat8:00 a.m. to 10:00 a.m.
Sun8:00 a.m. to 10:00 a.m.
2.2310 reviews
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Brian Targonsky's profile image
Brian Targonsky 
a day ago

Four days in a row, they claimed that they tried to deliver, but my business was closed. It was open all four days, including the time that they claimed I was closed. I have short range and long range cameras that capture a block and a half, in both directions. No FedEx vehicle was on my street, from two hours before, to two hours after they claimed that I was not open. I got through to customer support, in India. They have no idea that South San Francisco is not the South side of San Francisco. They admitted, inadvertently,... read more

Sebastian Fernandez's profile image
Sebastian Fernandez 
2 weeks ago

Worst service in the world. Drivers are very lazy and they never try ringing the door. They only log failed attempt, this company is a joke. 

Philip Evangelista's profile image
Philip Evangelista 
2 months ago

Hours are incorrect, no one is actually there over the weekend like it says 8-10am. Even security wasn't sure where they were. They kept trying to contact over the walkie-talkie and no one responding. Terrible 

Zoe's profile image
Zoe 
2 months ago

My package wasnt being efficiently delivered, so i had to intercept it here. I went in, the cs rep took my tracking number and started searching. It took about 5 mins and he returned with my package. I showed my ID and signed for it. The entire process was smooth. The main complaint for me would be the location, it was quite secluded. Taking BART and walking to it is most efficient or driving... This review is for the service at this location. If i was reviewing the delivery process, i would give it 0 star. 

Ivan Reyes's profile image
Ivan Reyes 
2 months ago

Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 2.2 star rating with 310 reviews. 

When is FedEx Ground open?

FedEx Ground is closed now. It will open at 4:00 p.m. 

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