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Federated Insurance
- Insurance
- Atlanta, GA
About this business
Location details
5607 Glenridge Dr Suite 600, Ste 600, Atlanta, GA, 30342, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with Federated Insurance has been frustrating due to communication issues and delays in handling my claim. Liability was accepted, yet I have had difficulty obtaining updates regarding the status of my claim. My vehicle remains at a tow yard, where storage fees are beginning to accrue, and I have been paying for a rental vehicle out of pocket while waiting for the claim process to move forward. The most frustrating part has been the lack of communication. Multiple attempts to obtain information and updates have... read more
My late grandfather was a vice president for this once great company back in the 60’s and 70’s. He would be appalled by the actions of this company today. Their insured driver rear ended and totaled our daughters car and they have done absolutely nothing at this point, no call back after initial report, no offer of a rental car, never even asking if my daughter and 9 month old granddaughter were ok. It been 2 WEEKS! I now understand why there are so many lawyers constantly on TV soliciting.
Wish I could give 0 stars the person they insure hit me doing 90 in a 45 and they have drug this out it’s been almost a month and I still don’t have a car nor do I have a rental they are rude and if you ask to speak to a supervisor they tell you that there isn’t one they don’t return calls they are extremely hard to deal with 10/10 do not recommend this has been a nightmare
Excellent session on risk management!!!
Frequently asked questions about Federated Insurance
How is Federated Insurance rated?
Federated Insurance has a 2.7 star rating with 18 reviews.
When is Federated Insurance open?
Federated Insurance is closed now. It will open at 9:00 a.m.
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