FCI Residential

Shea Meadow 

on Google

3 months ago

If I could give this community 0 stars I would. I had no choice but to break my lease and move out due to my numerous complaints regarding excessive noise, dog poop and urine in the halls and elevators, screaming next door to me at all hours of the night, the fire department was called at least 10 times since I moved in and although I went and talked to the leasing office several times nothing was done about it. I have had to sleep in hotels over the past several months just to get a decent night of sleep. The Fitzgerald is ... read more

Francisco Fraga 

on Google

4 months ago

FCI Residential does not care about you, your situation or your experience with their associations. They simply want your money and for you to shut up about anything they don't want to hear about. the customer service I'm currently experiencing at their Monarch Station facility in Coconut Creek has been abysmal and simply predatory. I will not be recommending them to any of my peers and suggest you take your business elsewhere if you're expecting any time of professionalism from a rental association. Be better. 

elizabeth milian 

on Google

6 months ago

The apartments are super nice. The problem is with the entire deposit and administration fees. So we were not approved for the apt. We paid for the application fees, an administrative fee and an apt hold. They are now saying that we have to wait 3 weeks in order to get the fees that were refundable. That is ridiculous. If you are not approved for an apartment you should receive that money back IMMEDIATELY. Now we may miss out on another apartment because of this. Very very bad management. 

Karina Solis 

on Google

6 months ago

I called to make a complaint and was told to talk to my property manager. Tried talking to my property manager but was met with the rudest leasing agent in the world. She said the property manager is always in meetings so I told her my issue. Shantal was very very rude. I have never been talked to as if I was a complete idiot. I left absolutely speechless. 

Bobby Ganesh 

on Google

9 months ago

I’ve been a resident at the Atlantico at Tuscany community in Delray Beach since it was built in 2015. My twin boys were babies when we moved in and they grew up here. It’s the only home they where great memories were created. Sienna wasn’t even built yet. There aren’t many tenants still here from day 1 like us. We chose to stay this long because this place is our home and we love everyone from the maintenance crew, to those running the office. It’s a shame to now finally after 9 years be forced out because the company, who ... read more