Fazoli's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Fazoli's

4.2

About this business

Welcome to Fazoli's fast, fresh, Italian restaurant in Omaha, NE. Our Pasta and Sauces, Breadsticks and Salads are FRESHLY prepared throughout the day. Oven-Baked Dishes and Submarinos® are never baked ‘til you order them! Made with 100% Real Mozzarella and Provolone, vine-ripened Tomatoes in our Authentic Marinara Sauce, plus Garden Vegetables, our food isn’t “fast food.” It’s fast, fresh, Italian! 

Location details

8002 Cass St, Omaha, NE, 68114, United States

Get directions
WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 10:00 p.m.
Sat10:30 a.m. to 10:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
4.21,281 reviews
Select a rating
Richard Hensley's profile image
Richard Hensley 
recommend  Recommended
6 years ago

we all love the bread sticks 

Liz Elwood's profile image
Liz Elwood 
recommend  Recommended
6 years ago

I came for lunch and just want to say Christina was AWESOME!!! She was super nice, friendly and helped me pick out my lunch. And she brought me extra breadsticks after I asked. Well done Fazolis, she’s an exceptional employee! ❤️ 

Jennifer Hoellen's profile image
Jennifer Hoellen 
recommend  Recommended
6 years ago

Isaiah Cass Street!! 

Business response:

Hello Jennifer Hoellen, Thank you very much for your feedback! We really appreciate you taking the time to let us know about your experience. 

Tynisha Westerman's profile image
Tynisha Westerman 
recommend  Recommended
6 years ago

Never disappointed when I stop in! The food and staff are always great! 

Business response:

Hello Tynisha Westerman, Thank you for your review and great comments. We really appreciate you taking the time to let us know about your experience. 

Barbara Souders's profile image
Barbara Souders 
6 years ago

Was looking forward to lunch at Fazoli’s as ours back home closed. My husbands’ pizza looked great but he found a beard hair baked in it (the cook in the kitchen had a beard but no beard guard). The Manager offered to make a new one but my husband lost his appetite and asked for a refund. My lasagna was cold...it was replaced. The Manager offered us more breadsticks before we even started our meal but then disappeared and never came back to offer more when we wanted some. Thought we missed Fazoli’s but after that experience ... read more

Business response:

Hello Barbara Souders, I am sorry to see that you did not have a good experience at your recent visit to Fazoli's. I would love to talk to you more about your last visit. If you could email me at joel.herdzina@fazolis.com at your earliest convenience i would appreciate it. Thank you for your feedback and I look forward to seeing you again 

Carla Rochelle's profile image
Carla Rochelle 
recommend  Recommended
6 years ago

chicken Alfredo was a little dry. But the bread sticks were very good 

Business response:

Hello Carla Rochelle, Thank you for taking the time to let us know about your recent experience at Fazoli's. We really appreciate you taking the time to let us know about your experience 

KatieBug Blake's profile image
KatieBug Blake 
6 years ago

Went this evening with my husband. The chicken patty for the chicken parmigiana was pretty gross but what drove me to leave a review was the service. The entire team working there were openly bickering in front of customers, not just behind the counter but throughout the whole restaurant as they picked up dishes and what not. They misplaced our order because one of the girls came to the table to ask us what we got again which was not a problem but when she went to relay out order to another team member he was extremely rude ... read more

Business response:

Hi Katie, Hi Eileen, I am sorry to hear that you are having accuracy issues on your visits. We will be sure to address this so we do not have issues going forward. I would like to send out a coupon to eat some dinner on me for your next visit. If you could email me your contact information to joel.herdzina@fazolis.com at your earliest convenience i would appreciate it. Thank you and have a great day 

Shauna Bosquez's profile image
Shauna Bosquez 
recommend  Recommended
6 years ago

I had the best service with my boyfriend. The employees were play fighting over who was going to take our order. Then when I went up for more sauce and Togo boxes and decided to try the blood orange ice, the woman who helped me was so sweet and kind. I don’t think I have had this quality of customer service in a very long time! The food was good also! 

Ken Murrill's profile image
Ken Murrill 
recommend  Recommended
7 years ago

Frequently asked questions about Fazoli's

How is Fazoli's rated?

Fazoli's has a 4.2 star rating with 1,281 reviews. 

When is Fazoli's open?

Fazoli's is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com