Fazio Eye Institute

drew222 

on Citysearch

14 years ago

3 weeks for glasses? – I created a Citysearch account just to write this review, if that tells you anything. They don't seem helpful, and I had to wait 3 weeks for glasses to come back from the lab, after they told me "about a week." 

Joy S 

on Citysearch

14 years ago

Would not recommend – I had horrible service today at Fazio Eye Institute. I made an appointment for 1:45 and the receptionist told me to 'make sure' I was 15 minutes early. I arrive at 1:30, the receptionist didn't even acknowledge me, and I sat down. 2 people came in after me. They were both called back, while I sat there...still with no acknowledgement from Susan, the receptionist. After 45 minutes of sitting there, I went to the desk and told her that I had to leave to go back to work...and she shrugged at me, still not ... read more

Michael Kraus 

on Citysearch

14 years ago

Great Dr. – When I was sitting in the waiting room, the receptionist never said hello to me. In fact, I assumed I had to sign in and went up to the window to sign the clipboard and documents next to her window. When she got off the phone, she sighed very loud as if I was inconveniencing her and then took the clipboard. The place was not busy at all, I was the only person there and sitting within five feet of her. A simple hello would have been nice. When finally getting in to see the Optometrist, I was meeting Dr. Lisa McKim... read more

uxh1980 

on Citysearch

15 years ago

Worst Customer Service! – I've been to this office three times. The first appointment the Dr. was an hour late. All the other times after that they are always running late and the staff is horrible. They never call to follow-up or even write down appointments. I can't even seem to get my Rx from them. I would steer clear of this place! The worst experience I've ever had in my life. 

sharontee23 

on Citysearch

16 years ago

Overall Great Experience – I had a great experience here, the staff and Drs were friendly and I was taken in at my exact appointment time. Very professional and knowledgable. 

laxmi123 

on Citysearch

19 years ago

gave appointment while doc is a stay at home mom – i took an appointment through phone schduled after a week. took 1hr. permission from office and went there . i got most ridiculous answer that "doc is a stay at home mom" . my question is then why give appointment in the first place