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436 N McPherson Church Rd Fayetteville, Fayetteville, NC, 28303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Amazing costumer service!
I purchased two vehicles last year, one for myself and one for my son, and referred two others that also made a purchase. My son is satisfied with his vehicle, whereas mine had some issues that were promptly acknowledged but never resolved. During a recent oil change visit, I encountered some new and friendly faces. I am pleased to have met Logan, a member of the sales management team, who not only listened attentively to my concerns but also took immediate action to address them. Five months ago, I would not have recommende... read more
I brought my Ram 1500 in for an engine light which led to my truck entering limp mode. It took over a week to get a diagnostic. On top of that, they entered my name into their system incorrectly and proceeded to leave it incorrectly spelled (affecting the email address they were sending all of my updates to) for the duration of the service. Long story short the service took over a month and they nickel and dimed me for every potential fix along the way recommending services unrelated to the engine code with confidence. In ad... read more
The experience buying a vehicle was really great with a few exceptions. They seem to be understaffed and the process was really slow. They did recognize that though and were very apologetic and made every effort to speed things up as much as possible. They were in no way pushy but instead listened to what I wanted, what my budget was and worked with me to get me in a vehicle. Unlike some other "largest" dealers in the state they were willing to work with me and treated me as a person instead of just a sale. I would highly re... read more
So my original review I did not have a great experience purchasing my vehicle however management/ sales team etc made it right. I appreciate everyone’s help and patience with this buying process. Thanks for everything
Fayetteville Dodge Ram has a 3.8 star rating with 769 reviews.
Fayetteville Dodge Ram is open now. It will close at 8:00 p.m.
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